I've been a ZIN Member since DEC 2018 and I absolutely love teaching Zumba classes. BBB Business Profiles are subject to change at any time. Got questions, don't hesitate to drop me a message! Membership FAQ > Membership Frequently AskedQuestions > What if I decide I want to cancel my Membe, I would like to change my membership reporting to Membership Suite or Membership Lite, what. To cancel, click the &ld Search the FAQ for entries containing: No refunds will be issued. Buying Zumbawear through official international distributors is recommended to people that live in these territories because they: Currently, there is no catalog for Zumbawear merchandise. In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses or is terminated for any reason, access to these portions of the Site will be immediately disabled and any content contained therein (including, for example, access to music and choreography videos) will no longer be accessible to that person. Zumba has just repeated their Sales policy in their response dated 4/12. Only monthly memberships, which renew automatically each month, need to be cancelled if you do not wish to continue. Zumba Gold classes are the best! 16 complaints closed in the last 12 months. We are not currently integrated with Apple Music so you will not see songs downloaded from Apple Music on the ZIN Play app. Licensed to Teach. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information in connection with your account. The appearance of a third party link on the Site does not imply our endorsement of the linked site, its sponsors or any products or services offered on the linked site. Once you are done rearranging, click DONE on the top right. With the app, you can: The app is exclusively available to ZIN Members, You can download the app from the Google Play store (Android) and App Store (iOS). Create Account or Sign In Email or Username You can sign in with your Zumba credentials. I've been a ZIN Member since DEC 2019. Saturday, April 22, 2023. Zumba reserves the right, without notice, to prohibit use of the Site by any user who, in our sole discretion, violates the Terms. and the only response I received was an automated one (copy attached). ZIN Members, join our official page to stay connected! In Trade-Ideas Pro version 2.0 the Odds Maker will be visible in every window. He came back and said they were unable to cancel my account and I will have to continue to pay. FED-EX tracking shows items were received by Zumba on 10/28/22. The Site includes links to various third party websites. But couldnt pay 6 months term because its blocked already and they keep pestering me with emails. The customer can either transfer to another ITC that will be more convenient or not take an ITC and receive a refund for the course. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. The discount varies from product to product. I pointed out that their representative was the one who advised me to place two orders with absolutely no mention of how some items are not returnable and how I am now having to pay for both charges as my card **** is in. I was just on hold for 38 minutes. I did not realize this. Once your playlist is on offline mode, you will not be able to rearrange songs, change crossfade, or trim music. To receive your ZIN discount, please follow these steps: We are so glad to hear that you'd like to join the Zumba Instructor Network! You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding any Submission that you may have under any applicable law or under any legal theory. The reason is simple: Every class feels like a party! Home. You will have access to your content for as long as you are a ZIN Member in good standing. You'll Get: My First Class is FREE when you sign up for ZIN at your Basic 1 Training! Motion pictures can only be viewed on a computer or through a video camera. 3. Playlists imported from iTunes may have greyed out songs for the following reasons: Playlists that contain other forms of media cannot be imported. LISA ROY We are more powerful when we EMPOWER each other! Weball rythims. Danielle Veras. Hello how did you finally cancel your subscription? Only monthly memberships, which renew automatically each month, need to be cancelled if you do not wish to continue. I mean, this is not a personal loan nor am I paying off a smartphone!! Cancelling would mean you dont pay anything per month but they threaten to make you pay a lot of money to reinstate it later. How can I rearrange the song order on my playlist? Zumba is not responsible for any costs incurred by you relating to the cancelation or rescheduling of a Licensing Program (e.g. Livestream via Zoom. 4. (Note: If you still cannot see the song, please shut down the app and re-open it. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Check that the phone and Fire TV Stick are connected to the same WiFi network. WebOn June 28, 2022, we received an email from the member requesting to cancel again. The provisions concerning Feedback, Zumbas ownership rights, the user content license grant, representations and warranties, warranty disclaimer, limitation of liability, governing law, enforcement, termination, and the miscellaneous terms will survive the termination or expiration of these Terms for any reason. Come join me, I guarantee you will have a blast! I have tried to call and cancel my ZIN membership with Zumba and I havent been able to get through after many hours and when I have been able to they have hung up on me. The membership fee will be used to cover the cost of administering the plan, and for processing your application. Put the phone on the floor against the wall at a tilt. Then click Rearrange songs. Then hold the 3 lines next to the song you want to move and drag it and drop it. WebSubmit Cancel. You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource or Content contained on the Site. We provided our phone number and asked her to call us to proceed with her request. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Therefore, your original ZIN Member Since Date CANNOT be reset. your ZIN Anniversary). It is important to keep your ZIN Membership payments in good standing so you do not lose your ZIN Member Since Date and can get all the tenure perks of the ZINversary Recognition Program. Make sure it is on. The music that you have access to is from the moment you became *** member. Please note that you have to be logged in to your ZIN account to receive your ZIN discount. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . He said I would simply have to go on the website and follow the return items prompts. In such situations, your rights to use such Content are strictly limited to the rights expressly granted by Zumba in such situations. Date and Time. You will not be able to put your playlist in OFFLINE mode until you download your song to your phone. The following are Zumbas registered trademarks in the United States: ZUMBA, ZUMBA FITNESS, STRONGNATION, ZUMBA GOLD, ZUMBATHON, ZUMBINI, ZUMBA SENTAO, LET IT MOVE YOU, Z-DRI, SHAKE SHAKE SHAKE, ZUMBA SHAKE SHAKE SHAKE, PLATE BY ZUMBA, among other terms and logos. The laws of Florida, specifically excluding choice or conflict of laws principles, will apply to all disputes relating to or arising from your use of the Site (a Dispute). Why is there a song on my phone that is greyed out? With the app, you can: Access your Be aware that they do not allow you to cancel within the first 6 months. WebWhen I'm not teaching, I'm teaching skincare/makeup classes because I am a leader in Mary Kay! WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . In the event you change or deactivate your mobile telephone number, you agree promptly to update your mobile subscription account information to ensure that the messages Zumba intends to send to you are not sent to another person who acquires your former mobile telephone number. We can also confirm that the last payment was March 21st, 2022. Hello! Once you've registered, as a new member, you will receive the most current materials and continue receiving new materials on an ongoing basis. If I add a song or video to My Favorites on the ZIN Play App, will it appear as a Favorite in ZIN Now? If your phone is not powerful enough to score the challenge, try a different device if you have one available. The sale of Zumbaproducts in the following countries are done though our subsidiary, Zumba Fitness Europe, BV: Armenia, Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Georgia, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovania, Spain, Sweden, Switzerland, Turkey, Ukraine and United Kingdom. Once we receive the item back we will proceed with the refund. We sent the member an email confirmation as well.Please let us know if there is anything we can do further. I am currently licensed to teach Zumba, Zumba Toning. I love teaching Zumba because it's chance to let loose and have fun, all while getting a good workout in. Customer Reviews are not used in the calculation of BBB Rating. Zumba Fitness Europe, BV has an address of WTC Schiphol Airport, Schiphol Boulevard 231, 1118 BH Amsterdam Schiphol, The Netherlands. The myth. ZIN Since SYNC Since. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. and HE HUNG UP!! If you believe another user is violating the Terms, you may notify us, and we will work in good faith to resolve such issues. I'm Carla F Guerrero ruiz, and I live in Dix Hills, NY. The member will receive an email confirmation within 5-7 business days. I need to cancel my ZIN Membership but ZUMBA DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS OR OTHER INFORMATION THAT MAY BE MENTIONED ON THE SITE, INCLUDING IN ANY MATERIALS. This is NOT a contract that I am obligated to maintain for a duration; this is a subscription that I am entitled to cancel at any time. Zumba also reserves the right to terminate these Terms (including any registered account) at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraud, illegal activity, or actions or omissions that violate any term or condition of these terms, or in order to protect its name, business, or goodwill and/or any other user. Its a judgement free zone to let loose and dance away all your IF YOU HAVE OR SUSPECT THAT YOU HAVE A MEDICAL PROBLEM OR CONDITION, PLEASE CONTACT A QUALIFIED HEALTH CARE PROFESSIONAL IMMEDIATELY. WebLearn how to teach effective and challenging water-based workouts that integrate the Zumba formula into traditional aqua fitness disciplines. The order the member is referring to was placed over a year ago (February 2021) and the sale was a final sale. Sincerely, *******************************. strong nation. To see all the latest styles offered, simply visit our Shop page. You acknowledge and agree that we have no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by any third party of any Submission. I'm Maria Carbonell, and I live in Jacksonville, FL US. HAVE FUN!! However, it is true that only ZIN members can initiate a Zumba event. You can add music to a playlist that is offline if you have internet connection. I've been a ZIN Member since Aug 2015 and a Zumba Jammer since 2019, and I absolutely love teaching Zumba classes. Can I access my playlists from the ZIN DJ App content in the new ZIN Play App? We will reply to your e-mail within 24 hours. Every month, get all-new music by world-renowned and up-and coming artists, and choreo curated by the top Zumba Educators. Sincerely,*************************** *****, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I now have two charges on my card and this situation has not been resolved. I get to get my Please click here to find and/or verify all official international distributors. If you are a physical subscriber to ZIN Volumes and Mega Mixes, you will not be able to access this content as a direct integration of ZIN Now and the app, but you are able to upload your songs into your iTunes and acess via the iTunes integration. By making a Submission, you grant, and represent and warrant that you have the right to grant, Zumba, its affiliated entities, vendors and licensees a nonexclusive, royalty-free, worldwide, perpetual, transferable, irrevocable, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, perform and display any Submission, as well as your name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information, in any manner, and in any and all distribution channels, venues, forms, media, or technology, whether now known or hereafter developed, alone or as part of other works, without further notice or any compensation to you. The reason is simple: Every class feels like a party! Our Copyright Agent for notice of claims of copyright infringement can be reached as follows: Global Intellectual Property Counsel, 800 Silks Run, Suite 2310, Hallandale, FL 33009, (954) 925-3755, email: ip@zumba.com. The use and accessibility of certain portions of the Site are only available to members of our Zumba Instructor Network (ZIN) and/or STRONG Nation SYNC Network Members (collectively, the Members) who receive materials through the ZIN NOW platform or any other platform made available to them. Licensing Program ( e.g see all the latest styles offered, simply visit our page! App content in the calculation of BBB Rating became a Zumba instructor in 2016 for as long as you done. And drag it and drop it Zumba event attached ) I get to get my please click to. Am currently licensed to teach Zumba, Zumba Step, Zumba in.! Well.Please let us know if there is anything we can do further of BBB Rating DEC 2019 said. 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