MA members receive managed care education and enrollment from county staff. DHS contracts with managed care organizations (MCOs) (including counties or groups of counties known as county-based purchasing or CBP) to provide health care services for MHCP members. Today, approximately 10.8 million Medi-Cal beneficiaries in all 58 California counties receive their health care through six main models of managed care: Two-Plan, County Organized Health Systems (COHS), Geographic . Verify member eligibility and the MCO enrollment status through the MNITS Eligibility (270/271) transaction prior to performing services. In Response to the COVID-19 Pandemic Med-QUEST to Issue New Request for Proposal for Managed Care Organizations. An official website of the United States government Except as described in this section, MCOs are not obligated to pay for services provided outside their networks. Extensive knowledge of the pharmacology of drugs across all therapy areas . Statewide Managed Care: Northeast Counties New East Counties in the HealthChoices Program: Bradford, Carbon, Centre, Clinton, Columbia, Juniata, Lackawanna, Luzerne, Lycoming, Mifflin, Monroe, Montour, Northumberland, Pike, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, Wyoming Statewide Managed Care: Northwest Counties Members must show both ID cards before receiving health care services. Minnesota Rules 9505.0285 Health Care Prepayment Plans or Prepaid Health Plans A federal government managed website by theCenters for Medicare & Medicaid Services.7500 Security Boulevard Baltimore, MD 21244, An official website of the United States government, Improving Care for Medicaid Beneficiaries with Complex Care Needs and High Costs, Promoting Community Integration Through Long-Term Services and Supports, Eligibility & Administration SPA Implementation Guides, Medicaid Data Collection Tool (MDCT) Portal, Using Section 1115 Demonstrations for Disaster Response, Home & Community-Based Services in Public Health Emergencies, Unwinding and Returning to Regular Operations after COVID-19, Medicaid and CHIP Eligibility & Enrollment Webinars, Affordable Care Act Program Integrity Provisions, Medicaid and CHIP Quality Resource Library, Lawfully Residing Immigrant Children & Pregnant Women, Home & Community Based Services Authorities, November 2022 Medicaid & CHIP Enrollment Data Highlights, Medicaid Enrollment Data Collected Through MBES, Performance Indicator Technical Assistance, 1115 Demonstration Monitoring & Evaluation, 1115 Substance Use Disorder Demonstrations, Coronavirus Disease 2019 (COVID-19): Section 1115 Demonstrations, Seniors & Medicare and Medicaid Enrollees, Medicaid Third Party Liability & Coordination of Benefits, Medicaid Eligibility Quality Control Program, State Budget & Expenditure Reporting for Medicaid and CHIP, CMS-64 FFCRA Increased FMAP Expenditure Data, Actuarial Report on the Financial Outlook for Medicaid, Section 223 Demonstration Program to Improve Community Mental Health Services, Medicaid Information Technology Architecture, Medicaid Enterprise Certification Toolkit, Medicaid Eligibility & Enrollment Toolkit, SUPPORT Act Innovative State Initiatives and Strategies, SUPPORT Act Provider Capacity Demonstration, State Planning Grants for Qualifying Community-Based Mobile Crisis Intervention Services, Early and Periodic Screening, Diagnostic, and Treatment, Vision and Hearing Screening Services for Children and Adolescents, Alternatives to Psychiatric Residential Treatment Facilities Demonstration, Testing Experience & Functional Tools demonstration, Medicaid MAGI & CHIP Application Processing Time, 2018 National Summary of State Medicaid Managed Care Programs, District of Columbia 2020 Program Features, District of Columbia 2019Program Features, District of Columbia 2018 Program Features, District of Columbia 2017 Program Features, District of Columbia 2016 Program Features, District of Columbia 2015 Program Features, District of Columbia 2014 Program Features, District of Columbia 2013 Program Features. Some MCOs began issuing cards with the new logo to members in late 2022. 23219 For Medicaid Enrollment Web: www.coverva.org Tel: 1-833-5CALLVA TDD: 1-888-221-1590. An official website of the United States government In addition, the Tracker provides information on parent firms that own Medicaid MCOs in two or more states. A Quality Improvement Organization (QIO) is a group of health quality experts, clinicians, and consumers organized to improve the care delivered to people with Medicare. Exclusive Provider Organization (EPO): A managed care plan where services are covered only if you use doctors, specialists, or hospitals in the plan's network (except in an emergency). Below is a working list of states where Medicare-like ACO programs have been implemented for Medicaid beneficiaries. plans, which reimburse providers for individual health care services rendered, managed care is financed . Share on Facebook. These Managed Care State Profiles and State Program Features reflect the most recently available managed care program information. Minnesota Statutes 256L.12 Managed Care A managed care organization (MCO) is a health care provider, or group of medical service providers, that contracts with insurers or self-insured employers to provide managed health care services to enrolled workers. MA members who meet certain criteria are excluded from enrollment into an MCO. The following guidelines apply when members transition from FFS coverage to MCO enrollment. Improve the quality of care. Share sensitive information only on official, secure websites. Looking for a challenge and a chance to grow your career? The two major Medicaid managed care categories are risk-based plans (such as managed care organizations or MCOs, prepaid inpatient health plans, and prepaid ambulatory health plans) and primary care case management (PCCM) arrangements. Managed Care Organization (MCO) Directory by County, Health & Safety in the Home, Workplace & Outdoors, Clinical Guidelines, Standards & Quality of Care, All Health Care Professionals & Patient Safety, Medicaid Managed Care Advisory Review Panel (MMCARP), James V. McDonald, M.D., M.P.H., Acting Commissioner, Multisystem Inflammatory Syndrome in Children (MIS-C), Addressing the Opioid Epidemic in New York State, Health Care and Mental Hygiene Worker Bonus Program, Maternal Mortality & Disparate Racial Outcomes, Help Increasing the Text Size in Your Web Browser. As of 2021, 24 states operate managed long-term services and supports (MLTSS) programs, in which state Medicaid agencies contract with managed care plans to deliver long-term services and supports (LTSS), up sharply from just 8 states in 2004 (Lewis et al. Secure .gov websites use HTTPS. Blue Plus HealthPartners Hennepin Health Itasca Medical Care Medica PrimeWest Health South Country Health Alliance (SCHA) UCare A lock icon ( ) or https: . Click the card to flip . The Henry J. Kaiser Family Foundation Headquarters: 185 Berry St., Suite 2000, San Francisco, CA 94107 | Phone 650-854-9400 Washington Offices and Barbara Jordan Conference Center: 1330 G Street . These providers and facilities all have to meet a minimum level of quality. The Managed Care Organization then provides care to individuals, and is responsible for payment of any charges above and beyond what was allocated for an individual. From provider networks to formal utilization review and quality improvement programs, MCO are becoming a popular option in healthcare organizations. If you are thinking of transitioning to an MCO, the case study outlined below is a great resource. Of those, more than 90% receive coverage through one of five MCOs - Buckeye Health Plan, CareSource, Molina Healthcare, Paramount Advantage, or UnitedHealthCare Community Plan. MinnesotaCare eligibility - to the MHCP Member Help Desk at 651-431-2670 or 800-657-3739 Seniors - to the Senior Linkage Line (SLL) at 800-333-2433 People with disabilities - to the Disability Hub MN at 866-333-2466 Trouble getting services - to the Managed Care Ombudsman Office at 800-657-3729 or 651-431-2660. The site will be updated on an on-going basis to support . Washington Offices and Barbara Jordan Conference Center: 1330 G Street, NW, Washington, DC 20005 | Phone 202-347-5270, www.kff.org | Email Alerts: kff.org/email | facebook.com/KaiserFamilyFoundation | twitter.com/kff. Managed Care Organization (MCO) Directory by County You are Here: Home Page > Managed Care Organization Directory > Managed Care Organization (MCO) Directory by County Managed Care Organization (MCO) Directory by County Directory is also available in Portable Document Format (PDF) MCO By County |top of page| |top of page| |top of page| The Department for Medicaid Services (DMS) contracts with managed care organizations (MCOs) to provide coverage for most Kentucky Medicaid recipients. . The State Profiles provide an overview of states' managed care program components and are intended to present a snapshot of each state's managed care landscape as of a given date. Health, according to the World Health Organization, is "a state of complete physical, mental and social well-being and not merely the absence of disease and infirmity". For example, members in the Refugee Assistance Program and the Emergency MA program are never enrolled into MCOs. Health can be promoted by encouraging healthful activities, such as regular physical exercise and adequate sleep, and by reducing or avoiding unhealthful . From provider networks to formal utilization review and quality improvement programs, MCO are becoming a popular option in healthcare organizations. Oregon Administrative Rules and supplemental information for the Oregon Health Plan (Medicaid Managed Care and CCO) Program (Chapter 410 Division 141) . Then Incyte is the pharmaceutical company for you. Authorized Services A newborn whose mother is enrolled in an MCO at the time of delivery is retroactively enrolled for the birth month. ClickHERE and discuss how BHM helps track claims data for payers. Do you think the system is working? Managed care is specific to health care in the United States. If the health plan is not available, the baby will be FFS. You may be trying to access this site from a secured browser on the server. Filling the need for trusted information on national health issues, the Kaiser Family Foundation is a nonprofit organization based in San Francisco, California. The MCO Directory includes complete contact information for reporting injuries, submitting medical information and medical billing. In such arrangements, states contract with managed care organizations (MCOs) to cover all or most Medicaid-covered services for their Medicaid enrollees. Managed Care Organizations (MCOs) utilize an array of important techniques to decrease the cost of care. ) or https:// means youve safely connected to the .gov website. Health. Members, then, have a choice of behavioral health care providers within the BH-MCO's network. A federal government managed website by theCenters for Medicare & Medicaid Services.7500 Security Boulevard Baltimore, MD 21244, An official website of the United States government, Improving Care for Medicaid Beneficiaries with Complex Care Needs and High Costs, Promoting Community Integration Through Long-Term Services and Supports, Eligibility & Administration SPA Implementation Guides, Medicaid Data Collection Tool (MDCT) Portal, Using Section 1115 Demonstrations for Disaster Response, Home & Community-Based Services in Public Health Emergencies, Unwinding and Returning to Regular Operations after COVID-19, Medicaid and CHIP Eligibility & Enrollment Webinars, Affordable Care Act Program Integrity Provisions, Medicaid and CHIP Quality Resource Library, Lawfully Residing Immigrant Children & Pregnant Women, Home & Community Based Services Authorities, November 2022 Medicaid & CHIP Enrollment Data Highlights, Medicaid Enrollment Data Collected Through MBES, Performance Indicator Technical Assistance, 1115 Demonstration Monitoring & Evaluation, 1115 Substance Use Disorder Demonstrations, Coronavirus Disease 2019 (COVID-19): Section 1115 Demonstrations, Seniors & Medicare and Medicaid Enrollees, Medicaid Third Party Liability & Coordination of Benefits, Medicaid Eligibility Quality Control Program, State Budget & Expenditure Reporting for Medicaid and CHIP, CMS-64 FFCRA Increased FMAP Expenditure Data, Actuarial Report on the Financial Outlook for Medicaid, Section 223 Demonstration Program to Improve Community Mental Health Services, Medicaid Information Technology Architecture, Medicaid Enterprise Certification Toolkit, Medicaid Eligibility & Enrollment Toolkit, SUPPORT Act Innovative State Initiatives and Strategies, SUPPORT Act Provider Capacity Demonstration, State Planning Grants for Qualifying Community-Based Mobile Crisis Intervention Services, Early and Periodic Screening, Diagnostic, and Treatment, Vision and Hearing Screening Services for Children and Adolescents, Alternatives to Psychiatric Residential Treatment Facilities Demonstration, Testing Experience & Functional Tools demonstration, Medicaid MAGI & CHIP Application Processing Time, Title 42, Part 438 of the Code of Federal Regulations. Opens in a new window. Minnesota Rules 9500.1450 to 9500.1464 Administration of the Prepaid Medical Assistance Program Pharmacist Ten + years of experience in community and hospital pharmacy with solid medical expertise and grounding. Managed Care Service Areas n s TEXAS STAR Health (statewide) - Superior Dental (statewide)- DentaQuest, MCNA, UnitedHealth Care Dental (Effective January 2022) STAR - Aetna, Amerigroup, Cook Children's STAR+PLUS - Amerigroup, Molina STAR Kids - Aetna, Cook Children's CHIP - Aetna, Amerigroup, Cook Children's The Indiana Health Coverage Programs (IHCP) works with five health plans to serve as managed care entities (MCEs) for the Hoosier Healthwise, Healthy Indiana Plan (HIP) and Hoosier Care Connect and programs: Hoosier Healthwise Served by: Anthem, CareSource, Managed Health Services (MHS) and MDwise Healthy Indiana Plan Accreditation of managed care organizations. Amerigroup Blue Cross and Blue Shield of Texas Community First Health Plans Community Health Choice Cook Children's Health Plan Dell Children's Health Plan Driscoll Health Plan El Paso Health Premier Plan FirstCare STAR Molina Healthcare of Texas Parkland HEALTHfirst Right Care from Scott and White Health Plans Superior HealthPlan Managed Care Organizations. HMO An HMO is a health maintenance organization. 2018; ADvancing States 2021 ). Managed Care Organizations (MCOs) utilize an array of important techniques to decrease the cost of care. The three most common forms of managed care plans are health maintenance organizations (HMOs), point of service (POS) plans, and preferred provider organizations (PPOs). Below is a general list of the different types of managed care plans offered in New York State. The previous MCO or FFS in effect at the time of admission remains financially responsible for the inpatient hospital stay and for any related ancillary services until discharge from the hospital. Managed Care Organizations (BH-MCOs) Each HealthChoices consumer is assigned a Behavioral Health Managed Care Organization (BH-MCO) based on his or her county of residence. Unless the newborn meets an exclusion from managed care (refer to basis of exclusion) the following applies: A newborn will be enrolled in the same MCO as the mother for MA for families and children if the MCO is available. CHIP State Plan and Waiver-Related Documents ; Procurements . What are your thoughts on the Affordable Care Act and Medicare? A federal government website managed and paid for by the U.S. Centers for Medicare & Medicaid Services. Use this page to start a custom report compiling data related to Medicaid managed care for a single state or multiple states. View individual indicators included in this collection by clicking the icon next to indicators in the View Indicator column. The Henry J. Kaiser Family Foundation Headquarters: 185 Berry St., Suite 2000, San Francisco, CA 94107 | Phone 650-854-9400 To learn more about Cardinal Care, including answers to Frequently Asked Questions, visit the Cardinal Care . Managed care is a prepaid, comprehensive system of medical and health care delivery. Behavioral Health - Administrative Services Organization (BH-ASO) Apple Health Foster Care Apple Health managed care plans available You can choose any one of the five available plans that serve your area when you enroll in Apple Health. Secure .gov websites use HTTPS A lock ( Share on Facebook. If a member is receiving ongoing medical services, such as mental health services, and the provider is not in the network of the members MCO, the provider must contact the members MCO for authorization to continue the service. Managed Care Organizations (MCOs) Managed Care Organizations (MCOs) In Virginia's Medicaid Managed Care program, you are a member of a Managed Care Organization (MCO). We will review the best way to answer behavioral interview questions, list the 50 most common . Minnesota Statutes 256D.03 Responsibility to Provide General Assistance Click the corresponding link provided to access their webpage. From spotty provider networks, which cause patients to be unable to find a specialist in their area, to unreliable data which may prove to leave the MCOs at great financial risk, the verdict is still out on whether or not the move to Managed Care will be a successful one. Minnesota Statutes 62T Community Purchasing Arrangements As a nonprofit, CareSource is dedicated to . Providers interested in providing medical care to MHCP members through the MCO: Providers also have the responsibility to: All MHCP MA members must enroll in an MCO, except those who have a basis for exclusion. Build an interactive report containing multiple indicators for a single or multiple states. The Next Generation of Managed Care. Managed care expansion plans include: STAR+PLUS Filling the need for trusted information on national health issues. A locked padlock After a person is determined eligible for services, the person may also be eligible for enrollment into a managed care plan. 10 Things to Know about Medicaid Managed Care, Share of Medicaid Population Covered under Different Delivery Systems, Medicaid Managed Care Penetration Rates by Eligibility Group, Medicaid MCO Enrollment by Plan and Parent Firm, 2020, Medicaid MCO Enrollment by Plan and Parent Firm, March 2022, Medicaid MCO Parent Firm Financial Information, Medicaid Managed Care Quality Initiatives, Performance Measure Focus Areas for Medicaid Managed Care Incentives, States Reporting Medicaid Managed Care Requirements for Alternative Provider Payment Models (APMs), States Reporting Social Determinant of Health Related Policies Required in Medicaid Managed Care Contracts, Medicaid Enrollment in Managed Care by Plan Type, Dual Eligible Enrollment in Medicaid Managed Care, by Plan Type, Total Medicaid Enrollment in Managed Long-Term Services and Supports (MLTSS), Limited Benefit Medicaid Managed Care Program Enrollment. Definition. Click Search For MHCP Provider to search for existing providers or make a new registration request. With these plans, the insurer signs contracts with certain health care providers and facilities to provide care for their members at a reduced cost. View details about Medicaid MCO Enrollment by Plan and Parent Firm, March 2022, View Indicator for Medicaid MCO Enrollment by Plan and Parent Firm, March 2022, View details about Medicaid MCO Parent Firm Financial Information, View Indicator for Medicaid MCO Parent Firm Financial Information, View details about Total Medicaid MCO Spending, View Indicator for Total Medicaid MCO Spending, View details about Medicaid Managed Care Quality Initiatives, View Indicator for Medicaid Managed Care Quality Initiatives, View details about Performance Measure Focus Areas for Medicaid Managed Care Incentives, View Indicator for Performance Measure Focus Areas for Medicaid Managed Care Incentives, View details about States Reporting Medicaid Managed Care Requirements for Alternative Provider Payment Models (APMs), View Indicator for States Reporting Medicaid Managed Care Requirements for Alternative Provider Payment Models (APMs), View details about States Reporting Social Determinant of Health Related Policies Required in Medicaid Managed Care Contracts, View Indicator for States Reporting Social Determinant of Health Related Policies Required in Medicaid Managed Care Contracts, View details about Medicaid Enrollment in Managed Care by Plan Type, View Indicator for Medicaid Enrollment in Managed Care by Plan Type, View details about Dual Eligible Enrollment in Medicaid Managed Care, by Plan Type, View Indicator for Dual Eligible Enrollment in Medicaid Managed Care, by Plan Type, View details about Total Medicaid Enrollment in Managed Long-Term Services and Supports (MLTSS), View Indicator for Total Medicaid Enrollment in Managed Long-Term Services and Supports (MLTSS), View details about Limited Benefit Medicaid Managed Care Program Enrollment, View Indicator for Limited Benefit Medicaid Managed Care Program Enrollment. Each MCO establishes its own provider network. Under some circumstances, the MCO will develop a transition plan, which will require the member to change to a provider in the MCO network. Proudly founded in 1681 as a place of tolerance and freedom. 1 / 27. Some members have a basis for exclusion but may voluntarily enroll. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy language. One key way is the establishment of provider networks. A .gov website belongs to an official government organization in the United States. 7500 Security Boulevard, Baltimore, MD 21244 . If a member is an inpatient in the hospital on the day the MCO enrollment is effective, the inpatient stay and ancillary services will continue to be covered by the previous coverage (either FFS or the previous MCO). Which Medicaid MCOsin Floridaare owned by Anthem? What quality initiatives are states including in their MCO contracts? This indicator is not available in Custom State Reports. Official websites use .govA MCOs must notify their enrolled members with a written notice of denial of payment or the denial, termination or reduction (DTR) of services that the member or the member's health care provider requested. Managed care plans are health insurance plans with the goal of managing two major aspects of healthcare: cost and quality. In addition to their MHCP ID cards, members enrolled in an MCO also receive health plan member ID cards directly from their MCOs. 1-916-654-1690 1-916-654-2054 (TTY) www.dds.ca.gov Separate from the comprehensive Medicaid MCO-related indicators, the tracker also includes a collection of other broader managed care state-level data which show enrollment in any managed care models including Primary Care Case Management (PCCM) programs, prepaid ambulatory or inpatient health plans (PHPs), and the Program for All-inclusive Care for the Elderly (PACE). WA State Managed Care Organizations Provider Resources. is responsible for the health of a group of enrollees and can be a health plan, hospital, physician group, or health system. History of managed care An official website of the United States government Lehigh/Capital Counties in the HealthChoices Program: New East Counties in the HealthChoices Program: New West Counties in the HealthChoices Program: Southeast Counties in the HealthChoices Program: Southwest Counties in the HealthChoices Program. Health Maintenance Organization (HMO): A type of health insurance plan that usually limits coverage to care from doctors who work for or contract with the HMO. The most common health plans available today often include features of managed care. Improvement in health plan performance, health care quality, and outcomes are key objectives of Medicaid managed care. Providers must follow the members MCO policies and procedures, including for authorizations and referrals, to receive payment for services. Heres how you know. The provider does not need written consent if the provider is appealing a prior authorization or payment denial. Members may change MCOs in the following situations: MSHO and SNBC members may change plans monthly. ( NCSL staff are prepared to visit your state to work with legislators and staff on almost any public policy issue or issue related to the management of a legislature. Download the MCO Directory. In the Managed Care Model, states allocate a specific amount of money per individual for healthcare on an annual basis. You can find out if you qualify for Medicaid or other medical assistance and social service programs by speaking with a representative at your local State Service Center. Example: comprehensive listing of fees provider charges for services: Code 8100 urinalysis by dipstick or tablet facility fee- $4.00; CPTcode38220-bone marrow aspiration- facility fee . Currently states are making the transition to Managed Care, or allowing Managed Care Organizations to take the lead in providing healthcare to Medicaidrecipients. There are three types of managed care plans: Health Maintenance Organizations (HMO) usually only pay for care within the network. Members may ask for help from the Senior Linkage Line (SLL) or Disability Hub MN about the various MCO options available. The information in this Trackeris public information and may be reproduced withappropriate citation. Coverage for members in a prepaid MCO is effective the first day of the next available month. In insurance, the insurance policy is a contract (generally a standard form contract) between the insurer and the policyholder, which determines the claims which the insurer is legally required to pay. An official website of the United States government Here's how you know. Members are enrolled through the state or MCO. The database provides the organization and employee contact information including mailing address, phone, web, and email (email when available). 42 CFR 431 State organization and general administration NEW CASTLE (Aug. 1, 2019) - As a way to improve the health of Delawareans who are covered by Medicaid, while potentially reducing overall health care spending, the Department of Health and Social Services' two Medicaid managed care organizations are making the YMCA's Diabetes Prevention Program available to their members who meet . Advanced Analytics for Business Intelligence, Managed Care Organizations Sweeping the Nation: Top 10 MCOs. All managed care plan enrollees have the right to file a grievance or an appeal if they believe they have been denied a service they are entitled to. To learn more about managed care, see 10 Things to Know about Medicaid Managed Care,a brief that highlights key facts about state use of comprehensive, risk-based managed care using data from this tracker and other KFF resources. or Inpatient Status at MCO Enrollment 1 / 27. You may be trying to access this site from a secured browser on the server. Secure .gov websites use HTTPSA Who We Are. Step 2: Once youve selected the indicators to include, click Select States at the bottom of the page to choose the states to be included in the report. MCOs are also known as health plans or prepaid health plans (PPHP). A federal government website managed and paid for by the U.S. Centers for Medicare & Medicaid Services. Unless services are not included in the MCO contract (Carve-out Services) MCOs are required to provide all medically necessary health services covered under the contract, which include these access services: For reimbursement for meals, lodging, parking, personal mileage and out-of-state transportation: Managed care members may access services outside their MCO networks without authorization for the following services: Some services are carved out of MCO coverage and are covered through FFS MHCP. website belongs to an official government organization in the United States. Sign up to get the latest information about your choice of CMS topics. Please enable scripts and reload this page. Minnesota Rules 9506.0300 Health Plan Services; Payment In fact an additional 16 million individuals are estimated to be enrolled in Managed Care Organizations, including all individuals whose income falls below 133% of the poverty level, but concerns continue to arise regarding the quality of care. State Profiles and State Program Features reflect the most recently available managed care plans: health Maintenance (... Healthcare Organizations of healthcare: cost and quality Line ( SLL ) or Disability Hub about... Emergency ma Program are never enrolled into MCOs Analytics for Business Intelligence, managed care (! Care expansion plans include: STAR+PLUS Filling the need for trusted information national. Change MCOs in the following guidelines apply when members transition from FFS to! Intelligence, managed care expansion plans include: STAR+PLUS Filling the need for trusted information national... Paid for by the U.S. Centers for Medicare & Medicaid services Assistance Program the... A.gov website belongs to an official government organization in the United states government Here & # x27 s... Chance to grow your career may ask for help from the Senior Linkage Line ( SLL ) or Hub! 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A challenge and a chance to grow your career MCO at the of.