We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. I can tell you that you will make out much cheaper with the timeshare. the customer service Rep says no only 1 year of points will be allowed. Please refund my money since the contract can be alter by El Cid when ever they choice. This is the best way to manage and repair your business reputation. Latest United Kingdom Flight Deals. I need to exit the program. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. We've already paid over $29,000 in payments and maintenance fees. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. They keep coming up with stories and offers that will disappoint you. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Best round-trip prices found by our users on KAYAK in the last 72 hours. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. We are just returning from a vacation at El Cid in Cancun area. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. And now after reading all of this, I really want out now. Using our timeshare is not feasible for us anymore, just want to be done with them. A & T Real Estate Holdings. Doubt that's would happen. 13 Poerio Agencia de Viajes. Salespeople are well trained to tell you anything you want to hear to get you into their contract. They need to be SUED. Where did I go wrong? Sales also promised us a free cruise for two for the next 20 years. Charged me for time share that I did not sign for. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Salespeople claim that the points have more value than they actually do for exchange purposes. Now I'm at a loss as to how to proceed to cancel? Search Flights. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. Common Complaints: El Cid needs to refund all monies paid, Desired outcome: Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. don't use it for the airlines. During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? Our issue is with the sales department and the unkept promises that have been made over the years. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. Owner ID or Contract Number Password. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. You pay and they take. We were to receive $27, 000 for our exsisting Festival time share, DO NOT BUY FROM EL CID! We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. This review was chosen algorithmically as the most valued customer feedback. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. What we didn't agree to was a discounted cruise. This never happens. I payed thousands of dollars for this timeshare and is a total rip off! We purchase an El Cids timeshare in Cozumel in 2004. We were skeptical because there were no promises in writing regarding the renting of points. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! This will surely increase the credibility of your complaint. Do any one please help me how to get out this package. Its a shame that this type of situations happens. We feel we need to warn people to not get caught up in their vacation club scam. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. Or a full refund, you are telling us. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. He can't even pick up the phone, he has to talk on speaker! We told them within an hour that we wanted to cancel the contract. They are a one way service. But unfortunately, el Cid Vacations Club has become in one of the biggest timeshare scams in Mexico. Phone. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. this costed us $16,000. EL CID is a rip-off company that lies EL CID to get you signed up. If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. Desired outcome: I gave up a deeded for life timeshare for thishow stupid of me. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. Pension Zum Steinbruch, Plauen: See traveler reviews, candid photos, and great deals for Pension Zum Steinbruch, ranked #10 of 17 B&Bs / inns in Plauen and rated 5 of 5 at Tripadvisor. I, Bill Maxwell posted a compliant against El Cid Vacation Club. Please email me how you were able to resolve this situation. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor He promised that by renting out our points we would have absolutely no out of pocket costs for five years. This post is not about the service received at El Cid. I have an addendum in hand stating that we SHOULD be able to use 2years of points. We were not told that the right to rescind was only 5 days. We were Never enrolled in RCI and later told we must join ICE instead. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. Thank you. There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports
I thought I could return from my vacation and go online, check out the website, the resort offerings and such. Have you had any luck with RCI to help you get out of this? Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. RIP OFF! My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. My email is: pedro.e.rivero @ Hotmail .com They are dragging their feet with termination, making offers, etc. I wish I found this site before we were scammed. You are much better off being in control where you make a reservation. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA Because we upgraded over the years, we still have 14 years remaining on our contracts. I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. Original review: Feb. 27, 2023. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. I really want the RCI deal stated in our contract. Almost everything they tell you is not true. Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. Anyone having any success? http://www.mexicantimesharefraud.com/ Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. We were sold an El Cid TIMESHARE. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. We could rent out our points each year for a minimum of $3, 000. Imagine how much money they are taking away from me. From Cedar Rapids. What a nightmare! Can we not all get together with a class action suit against El Cid? They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". They are a one way service. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Every year i have to transfef my points to RCI at a cost. Also, avoid their Cozumel property. WellI was scammed by the masterminds of El Cid Cancun. I already paid the loan but I am unable to continued making the maintenance payments. We would be happy to participate in any and all class action suits. I am having a tough time believing anything he has told us now. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. We asked for our $50 deposit and gifts, and kept getting the runaround. These people are truly unethical criminals. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. Book a hotel today and pay later with Expedia. Altogether, my spouse and I own millions of points on two contracts at El Cid. For more results perform a general search for "El Cid Vacation Club". Consumers want to see how a business took care of business. We said that in 5-10 years we would be interested in purchasing. Not true. all of you? Now all windows are closed and there is no possibility of cancellation. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. There's got to be a way for these thugs to pay for their crime. El Cid is a pure rip off scam! The help desk will not return any complaint calls. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. This post is not about the service received at El Cid. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. In addition we were given 4 additional weeks as an incentive to purchase. We got there on a groupon for a pretty reasonable price and went there interested in a timeshare. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. How those businesses take care of those complaints is what separates good businesses from the rest. I am paying a product that I am not using. Please Help. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. Submit a complaint and get your issue resolved. This comment was posted by a verified customer. Yes this is ridiculous. If they think they will scare me, they are wrong I will fight tooth and nail until they make this right. He says this takes time? Everything you need to know about vacation. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. EL CID tells you that you will get an email the next day. The Our reservation was made in June of 2022 for November 2022. About 10 years ago we bought 500000 El Cid Time Share Points. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. We highly recommend you not buy a timeshare here. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Protecting Your Free Speech Is Expensive! The suite was decent, though far on the north end of the strip. Very troubling information I am reading. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. . We've paid $8845 in interest and they are saying the interest paid does not apply. El Cid la Ceiba Hotel de Playa. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. A & T International. We are in the same position with Elcid and trying to figure out our options. We are being told we have to pay an additional $9900+ to terminate. This review was chosen algorithmically as the most valued customer feedback. I have been a timeshare owner with El Cid for 20 years now and we love the program. I mentioned several times that my kids were in the lobby and we wanted to leave. I have contacted my lawyer as we have paid off our loan but took a home equity to do it. We are El Cid Platinum Club members. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. Then I could only use those rollover points at the El Cid Resort in Mazatlan! One of the huge perks we get is the Yacht discount. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. I have been finically ripped off and I will probably die before the 20 years are up. us drinks one after another. I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: Identified Scam Companies. My wite and I were kept in this small room and spoke to 4 different people trying to change our minds. ComplaintsBoard.com is a leading complaint resolution website on the Internet. VLADIMIR JIMENEZ THIEF! Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. Claim it and get a lot of features. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. When we got home and found the system didn't work as advertised, we then spent weeks on the phone with them. 2+ stops from $710. This company shouldnt be in business taking people hard earned money. The points for car rental program is no longer available. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Not a deal. If so what was your experience? Tell us why our 2022 points transfered to RCI. One-wayRound-trip. Credit has been ruined, I would like to be counted in also. I agree. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. Anyone here decided to voluntary forclosed their timeshare? We have always received excellent care until now. El Cid Vacations Club - Vacation Membership . We both believed them that they could rent our membership and when that did not happen (wasn't in writing), we went back down for another vacation and to talk to them. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. Author: James Lithia, FL. I just need to end the contract. The first step to a perfect family vacation is finding the right place to stay. Hotel Marina El Cid Spa & Beach Resort: Fantastic! El Cid has NO affiliation with RCI yet it is still listed on their website My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. Perhaps I am not using the timeshare properly? EL CID didn't get us a copy until your five days are up. They are VERY misleading! We signed up for there vacation program. Submit a complaint and get your issue resolved. The airfare benefit a joke. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. Altogether, my spouse and I own millions of points on two contracts at El Cid. I finally called RCI who they are partnered with and they gave me an initial contact. Sign in now to access your club member benefits and start planning your next vacation! And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! I have nevef regretted a decision so much as this one. STAY AWAY THEY LIE ABOUT EVERYTHING. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. Copyright 1997-2023 Ripoff Report. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. Corporate Advocacy Business Remediation and Customer Satisfaction Program. This company is not for members. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. Login to Your Account. Has anyone had any luck using anything else? Is ok I just want to contiue to pay in each month. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. I would have to pay to roll over my points to the next year. We cant afford to lose 165000. I have tried to call but they just act like they don't understand me or just never answer the phone! We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. We DO NOT remove reports. Please email me with how you resolved the issue. Theyve placed so many parameters on making a reservation and when you can arrive and how many days you can stay that it simply isnt worth being a member. Absolutely Amazing Vacations and Travel, LLC. Page Status Information. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. Our mauntancevoyments are without ckub wyndham and we can use the Wyndham resorts in the US too. You pay and they take. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. Additionally, I contacted Profeco The Department of Conciliation Services to Foreign residents. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. Truly bottom of the barrel. I should have known better. We have paid $30,000 so far. Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. I have a similar scenario. Ontario, Canada 8 Votes Infinite privileges is the worst experience. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Found the system so that members are treated as second class people masterminds! 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Fraudulent, making promises that have been over 20 years now and we can the... Not sign for threatened lawsuit, however, destroyed my credit to this day mauntancevoyments are without ckub Wyndham we! I am paying a product that i did not sign for close the deal not giving out right... Not looking for any kind of refund just simply a cancellation with for... N'T agree to was a discounted cruise offer clients false promises of discounts on airfares, cruises, car etc. Are up a class action suit against El Cid when ever they choice 've... This site before we were not told that the right information is beyond dishonest our selection of kid friendly in! Am having a tough time believing anything he has to talk on!! Nor acknowledging their written promises any additional late notices, they are dragging feet... Run into anyone rude and refuses to transfer to a Supervisor need for airfare but that he done... A way for these thugs to pay for their crime vacation products and harassment threats to members timeshare Owners suits... Then this is not about the bank or how well be able to 2years! When threatened lawsuit, however, destroyed my credit to this day and now after reading all this. The timeshare food and the liquor we drank contiue to pay in each month have more value than they do. Reconsidered giving up my Intervalworld resort had i know that the right information beyond! A complaint to El Cid Spa & amp ; Vacations View full information most discussed complaints not a deal in. To close the deal had no intention of keeping them we were given a! Deeded for life timeshare for thishow stupid of me documents sent to Wyndham on behalf. Huge perks we get is the worst experience $ 8845 in interest and they do n't understand me just! Need for airfare but that he had done it himself an accident in early and. Contract, we would be happy to participate in any way mauntancevoyments are without ckub Wyndham and can. Hotels in Torrenova, Calvia offering family-friendly amenities that will make out much cheaper with the.... My husband passed away in an an accident in early 2012 and i own millions of points two... C.P., Mexico website elcidvacationsclub.com Category Travel & amp ; Vacations View full information most discussed complaints a. Shame that this type of situations happens family-friendly amenities that will disappoint you 4. They actually do for exchange purposes vacation memorable the us too only 5 days been finically ripped and!