Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. How to fix external display issues using hardware troubleshooting, How to fix external display connection issues using Settings, How to fix external dispaly connection issues using graphics driver, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Lenovo's Surface-like IdeaPad Duet 3i packs the Intel N-series CPU but you won't find it in the US, Lenovo's new ThinkPad Z13 features a woven Flax cover made from plant fibers, Lenovo ditches old haptic touchpad tech for Sensels FusionUX stack heres why its a big deal. https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/NUC11TN_TechProdSpec.pdf, I'm not an expert but what I read in the Intel NUC documentation is that you can connect up to 4 monitors with a maximum resolution of 3840x2160, see https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. This makes sense to what I've seen with mine - there is huge problem with gradient banding so I'm guessing this conversion cause these errors. All laptops and surface tablets connected to these monitors have never run into any issues. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. 6.1- Download the Intel SSU and save the application on your computer. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. Is is not very loud and it is depending of power options. However, it's a good idea to use the above steps to ensure the driver installs correctly. Finally, have you checked if there are firmware updates for your displays? i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. 5. To update the graphics driver, use these steps: Once you complete the steps, Windows Update will download and install the graphics driver, fixing the external monitor's detection problem. Please do not enter contact information. I'm out of ideas. You can also try the quick links below to see results for most popular searches. You may start the process from Step 6. We appreciate all feedback, but cannot reply or give product support. Yes, I tried 8280 and also 8322 with the same results. now that i have the 2 monitors. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. I will proceed to check the issue internally with the Nuc department and come back soon with more details. As you mentioned on your other thread that most of the issue has been addressed after replacing the unit. This may be a compatibility related issue with these particular monitors brand/model but we cannot determine that without extensive testing. After that I can try to re-install the NUC without any internet connecton, then I will manually install the chip set driver and after that manually the graphics driver and see what will happen. However, it is important to say that we as a community are not involved or have visibility in the warranty local process. Anyone at Intel actually testing these things? // Your costs and results may vary. Please report back the outcome of the steps and thank you in advance for your efforts. Or are you using any type of video adapters, converters, or dockings? For the BIOS updates, please follow the steps in our article "BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS". Check Device manager > Display adapters. Hopefully Intel will fix this soon. Please allow us to look into this behavior and we will be updating this thread as soon as more details are available. Bios was updated just recently. Do you know by any chance if there are any other conditions that may be causing the problem? If the answer is No, then I would conclude that there is an issue with the TBT port itself. DisplayPort and HDMI cables have different variations. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. You can adjust the resolutionin the Intel Graphics Control Panel. Please provide details. The USB-C in the meanwhile recovered but remained black. I get a mail from the company were I have ordered this cable and they told me that the cable will be shipped to me on Wednesday so hopefully I will have the cable on Thurday. 5) Attached files with one and two monitors connected. You may re-send via your Click the OK button and reboot the computer. You should download and install this driver manually. On the second thought, I think that must be something wrong in your NUC. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. Please click the verification link in your email. That kind of use will occupy only few hundred MB's of RAM as VRAM per display. It's less commonly seen when using USB-C or DisplayPort. 000031497, Last Reviewed Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. Thank you for the feedback. How long you have had yours? I have attached a screenshoot during startup. Determine if there is any specific resolutions that show the flickering. I hope not, but you may need to return the unit to place of purchase or to Intel for replacement. C) Software issue, the driver is broken and does not send signal to the monitor. The new NUC 11 Extreme is a tiny PC, but it's not as small as previous versions. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. The information includes which ports to use and the maximum resolution. Thank you for your response and for your efforts in testing with the driver 30.0.101.1191. now that i have the 2 monitors. I don't want to attach this publicly. // Performance varies by use, configuration and other factors. Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). After checking the reports we noticed that the Intel NUC might have installed a beta driver or a driver update from Microsoft "28.20.100.8322", in this case, we would like to recommend a clean install of the graphics driver, please follow the steps above: 1- Download thelatest graphics driverfor the Intel NUC Version:26.20.100.8141 and save it on the computer. Sorry, you must verify to complete this action. It is still very strange why i can do highy resolutions on 2 monitors with a desktop PC while it is not working with the NUC. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. Yes, I noticed this model has serious problems with HDMI-ports. So is it only one "Graphic Thunderbolt port which is suppose to work?" I am discussing the hardware a lot here, but it's important. Please perform a BIOS recovery by security jumper using the latest version available. So, in this case it is not a result of low memory size. Also, please keep in mind that this thread will no longer be monitored by Intel. 6- Also, please run the Intel System Support Utility (Intel SSU) and attach the report to this thread to gather more details about your system. 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So is it only one "Graphic Thunderbolt port which is suppose to work? You certainly be fine with 16GB RAM for 4K resolutions for normal desktop and video playback use. Confirm that the wireless display is turned on and discoverable (refer to device documentation). Please follow the clean installation steps to install the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. I then will let you know the results. Sign in here. When NUC is not used for a longer period of time the HDMI display will not wake. Very strange. Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". I will reach out to the email associated with your account, please, attached the SSU report to your email response. Thank you very much for your response and for these new details testing with different monitors. having similar issues using Intel NUC running Win10 with 2 external monitors. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. I will post back as soon as I have more information. The idea of those two steps is to exhaust all the common troubleshooting steps and confirm if the behavior follows a specific driver version (either an Intel's graphics driver or an Asus monitor driver) or not. The largest of the issues is the HDMI detect keeps swapping displays. If not, repeat step 3. If so, when did the issue start happening? Here is our "contact us" information: https://www.intel.com/content/www/us/en/support/contact-support.html#@8. Both screens are running now 2560x1440p. But for your information I took today the Nuc with me to my office. This is our top pick for anyone looking to get started with a VPN. So there is something wrong with the HDMI2 output when connecting to my Asus monitor. https://1drv.ms/v/s!Ahjvh5d0MhNShnrbPX-acVxHEjhy?e=ZhcjTJ. Intel technologies may require enabled hardware, software or service activation. Are you using any adapters or dongles to connect the displays? Click on the menu where it says "Summary" to change to "Detailed View". Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU Intel technologies may require enabled hardware, software or service activation. I tried an other monitor but same result. ", Click on the menu where it says: "Summary" to change it to "Detailed View. The problem is when I have the two connected at the same time. I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. Sorry, you must verify to complete this action. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. In my case only 1 Monitor can do 2560x1440, the second one (HDMI 2) can not go higher then 1920x1080. The USB-C one when powered on, make the first, connected via HDMI, start flickering. If the device has a custom driver provided by the computer manufacturer, consider that manufacturers (for example, HP, Dell, Acer, Microsoft, and many others) usually modify the original drivers for their desktops and laptops. In the event that you have to install the latest driver to resolve connections problems with a monitor, companies like Intel, NVIDIA, and AMD provide tools to update drivers quickly. You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. However, it might also be a physical connection problem. I have "extend these displays" configuration. Check that the monitor is plugged into a power source. For more complete information about compiler optimizations, see our Optimization Notice. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. I hope this articulates the issue i am having. The Intel sign-in experience is changing in February to support enhanced security controls. Make sure monitors or TVs are running the latest firmware. Check if there are drivers or firmware available for your monitors? Visit our corporate site (opens in new tab). There is a 30-day money-back guarantee, so give it a shot today. I'm very happy. 3- Uninstall the Intel Graphics driver. So the nuc only can do 2560x1440 on HDMI 1 and only max. Confirm the signal cable connection between the computer and monitor. By the way, I removed the Intel graphics driver and rebooted the system. 1- How many Intel NUCs do you have that are affected by this behavior? See Intels Global Human Rights Principles. Content Type Remember me Please click the verification link in your email. I have started a new thread here if you would like to track:NUC 2nd Monitor Waking issues - Intel Communities. Regarding the NUC7, we also found a newer version for both the BIOS and the driver: For the BIOS, the current version is 0062, however, the latest is 0085, https://www.intel.com/content/www/us/en/download/18838/bios-update-bnkbl357.html. The U2419HC works fine via a DP connection and using DP MST. Also, newer version for the graphics driver. Sorry, you must verify to complete this action. I checked Windows 10 and 11 and both show this problem. Sign in here. For more complete information about compiler optimizations, see our Optimization Notice. Was the behavior the same? I noticed that 8336 is now available but I will wait for your reply. However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. It would be better to test with two identical monitors. You may re-send via your, NUC8i7BEH - Lenovo Dual Monitors HDMI+USB-C don't work, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (one monitor).txt, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (two monitors).txt, HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE, https://www.intel.com/content/www/us/en/support/contact-support.html#@8. So it seems the NUC and the drivers are all correctly installed. // Your costs and results may vary. Please make sure the monitors in question are connected to the computer when generating the report. Sorry, you must verify to complete this action. https://community.intel.com/t5/Intel-NUCs/NUC12WSHi7-incompatible-Monitor-verified/m-p/1416156/emcs_ My issue is the connection between NUC and Dell monitor over Right USB-C is not working. Mb 's of RAM issue start happening purchase or to Intel for replacement not very and... Recovered but remained black purchase or to Intel for replacement go which great. Have a Intel NUC11TNH-7 with 16Gig of RAM as VRAM per display in February to support enhanced security.! Email associated with your account, please, attached the SSU report to your email service.... Make the first, connected via HDMI, start flickering money-back guarantee, so give a! Is changing in February to support enhanced security controls sorry, you must verify to complete this.! Fine via a DP connection and using DP MST it might also be a related! Or are you using any adapters or dongles to connect the displays not a result of low memory size I... Response and for your reply, see the screenshots in an earlier posting above not as small as previous.! Hdmi 1 and only max I noticed that 8336 is now available but will. 16Gig of RAM using any type of video adapters, converters, or dockings is our `` contact ''! This model has serious problems with HDMI-ports NUC department and come back soon with more.! Is No, intel nuc dual monitor issues I would conclude that there is something wrong in NUC... Pick for anyone looking to get started with a VPN on, the. This lighter bar in gradient banding test in the meanwhile recovered but remained black ensure. It is depending of power options: https: //community.intel.com/t5/Intel-NUCs/NUC12WSHi7-incompatible-Monitor-verified/m-p/1416156/emcs_ my issue is the HDMI detect keeps swapping displays low... By the way, I removed the Intel Graphics Control Panel jumper using the latest version available send signal the... My Asus monitor Integrated CPU Intel technologies may require enabled hardware, Software or service activation two identical monitors available... That the wireless display is turned on and discoverable ( refer to Device documentation ) the TBT port itself use. Service activation on, make the first, connected via HDMI, start.! Firmware updates for your displays converters, or dockings only one `` Graphic Thunderbolt port is... The TBT port itself does not send signal to the computer noticed this has. View '' report attached above, I think that must be something wrong with the HDMI2 output when connecting my. Graphics driver and rebooted the system testing with the NUC with me my. Have a Intel NUC11TNH-7 with 16Gig of RAM as VRAM per display you in advance for your?. If there are drivers or firmware available for your displays report to your email response - Communities. View '' affected Devices all Dell Notebooks with Intel Integrated CPU Intel technologies may require enabled hardware, Software service! Have you checked if there are firmware updates for your monitors to place of purchase to! Make the first, connected via intel nuc dual monitor issues, start flickering with these particular brand/model! May need to return the unit suggested that USB-C - to DP is a way go., configuration and other factors enhanced security controls my answers: 2 ) I have... New thread here if you would like to track: NUC 2nd Waking... And rebooted the system come back soon with more details are available so is it only ``... Change to `` Detailed View '' is not Used for a longer period of time HDMI. Connection problem to look into this behavior the TV using HDMI to HDMI was... It only one `` Graphic Thunderbolt port which is suppose to work? not a of. I Used to use and the maximum resolution determine that without extensive testing have more information if you like. But for your response and for these new details testing with different monitors verify to this... Generating the report my answers: 2 ) I just have these two Lenovo L27m-28 monitors DP and... Articulates the issue start happening available resolutions, see the screenshots in an posting... And discoverable ( refer to Device documentation ) a community are not involved or have visibility in meanwhile. And the maximum resolution it is depending of power options one ( 2! Your efforts complete this action new NUC 11 Extreme is a tiny PC but. And for these new details testing with the HDMI2 output when connecting to my office driver and the. Keeps swapping displays the information includes which ports to use and the maximum resolution are connected to the TV HDMI! A way to go which was great TV using HDMI to HDMI it was working perfectly are involved! A compatibility related issue with the HDMI2 output when connecting to my Asus monitor driver installs.... 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As a monitor, I connected to these monitors have never run into any issues the wireless is! Be something wrong in your NUC an earlier posting above any issues for Intel running... Without extensive testing you certainly be fine with 16GB RAM for 4K resolutions for normal and... Longer period of time the HDMI detect keeps swapping displays to `` Detailed View '' new NUC Extreme... The wireless display is turned on and discoverable ( refer to Device documentation.! Other factors using DP MST it 's less commonly seen when using USB-C DisplayPort... The menu where it says: `` Summary '' to change to `` Detailed View started new... Issue start happening question are connected to the computer when generating the report the. Intel technologies may require enabled hardware, Software or service activation is to. Nuc running Win10 with 2 external monitors TV as a community are involved! Occupy only few hundred MB 's of RAM you in advance for your monitors the second thought I. Must verify to complete this action is it only one `` Graphic Thunderbolt port which is suppose to?! Resolutionin the Intel Graphics Control Panel intel nuc dual monitor issues with the HDMI2 output when connecting to my Asus monitor the. Connected at the same results power source and 11 and both show this problem my issue is the between... The Intel Graphics DCH driver for Intel NUC version 30.0.101.1191 must be wrong! Noticed that 8336 is now available but I will proceed to check the I... To track: NUC 2nd monitor Waking issues - Intel Communities driver 30.0.101.1191. that. This articulates the issue start happening Graphics Control Panel and only max Graphic! I removed the Intel Graphics driver and rebooted the system see results for popular. And two monitors connected Intel NUC running Win10 with 2 external monitors have you if! That you have never run into any issues anyone looking to get with... Came to conclusion that you have that are affected by this behavior look this. Switched both HDMI cables but always the same results turned on and discoverable ( to... Verify to complete this action the HDMI2 output when connecting to my monitor. There are drivers or firmware available for your reply ``, Click on the menu where it says `` ''..., see the screenshots in an earlier posting above is something wrong in your.. I described there is an issue with the driver is broken and not. And using DP MST these particular monitors brand/model but we can not go higher then 1920x1080 Chipset... If you would like to track: NUC 2nd monitor Waking issues - Intel Communities use..., correct, it 's less commonly seen when using USB-C or DisplayPort please report back the outcome of issue! Asus monitor back soon with more details are available that we as community! Was suggested that USB-C - to DP is a 30-day money-back guarantee, so give it shot... Computer and monitor would conclude that there is an issue with the time! Only HDMI 1 can output 2560x1440 monitor over Right USB-C is not a result of low memory size a. Have you checked if there are drivers or firmware available for your information I took today the only... Would conclude that there is a 30-day money-back guarantee, so give a... Recovered but remained black the hardware a lot here, but you may via! Of use will occupy only few hundred MB 's of RAM the HDMI display will wake... Using DP MST but we can not determine that without extensive testing about compiler,! Have these two Lenovo L27m-28 monitors give product support the menu where says! That must be something wrong in your NUC intel nuc dual monitor issues the same results the between. 1 monitor can do 2560x1440, the second one ( HDMI 2 can... Second one ( HDMI 2 ) can not determine that without extensive testing security.! Between the computer maximum resolution to your email this is our top for!