Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. This is my first time getting something delivered from GameStop and I see they use FedEx. If your order hasnt shipped after two business days, please chat with us. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Console/game discussions, news, support, trophy/media sharing and more! Xbox Series X. Walmart preorders check the FedEx app for tracking info! Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. I'm in the U.S. Said my ps5 would be delivered on thurs and that a signature was required. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. So, no. Its scheduled for delivery on Thursday. That worries me. Nov 11, 2020 . Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Mine shipped Saturday with a scheduled delivery for Thursday. On the web, the order status will be shown just above the product image. Update: I have now received a shipping confirmation email. The warehouse is kinda near the delivery location, 30 minutes of driving. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Consider joining r/PlayStation for a "lighter" more community focused subreddit. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. I am already signed up with Fedex and have my address in my profile. Stephen Nellis. If you reach an error page, keep refreshing until the main site loads. I was able to secure a PS5 on Nov 25th but no email confirmation. Processing: July 23rd. Sea Elves aren't made of water. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. My order is from first Target wave. Create an account to follow your favorite communities and start taking part in conversations. It's not on launch day, but I'm grateful to even pre-order one. I hope this is my luck. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Please note, tracking details may take up to 24 hours to display after an order has been shipped. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. The order was delayed, check the tracking information for details and an updated delivery date. You can track your order by visiting FedEx.com. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Click on it, then click on Order History. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. I have mine pre ordered from Best Buy and they took the money but still preparing order. I bought one of those PS5 bundles for my brother back around the first week of july. No order modifications can be made at this time. Today I got an email saying theres a shipment delay. Your feedback will help us to keep improving. Ordered Thursday and received the next Tuesday. Videogame sales slump further in August, but Xbox 360 is king. Has anyone gotten shipping notifications from those two or from any place in general? Ca here 13 minute wait it's still on preparing since Friday eta says 15th . Says signature required so hopefully it should be a smooth drop off. Once your order has shipped, you will receive an email which will include a FedEx tracking number. Like i dont want it receive air and not be home to grab it, is this fixed? 3,203. 0 20 In the app, youll have to tap on the product listing first. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! Nothing else. While supplies last, of course! Sense controller charging dock still says "Preparing to ship". Still waiting on Demons Souls though. 2tru4youtistru No Longer a Noob. Peace of mind for those of use that finally got one ordered. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). Fedex confirm this morning and Sony email this evening. Mines going to come like maybe the 20th now. Press question mark to learn the rest of the keyboard shortcuts. lol who else is here after just picking up their PS5 online? Press J to jump to the feed. Boards. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. How long after the preparing to ship message did it to ship? Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. At least that was how my circumstance went. I got an email today saying my order was delayed. The order tracker displays new estimated delivery dates. Everyone is trying to order a PlayStation 5, and its been causing problems. App users need to look for Purchases. #57. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. Hopefully that gets updated. Open the GameStop website. Mine shipped Saturday. Now the extra controller shipped from a different location and didn't arrive until Sat. Ordered through Target US, still hasnt shipped. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Heres how to check the status of your PS5 order through the most popular retailers. You must log in or register to reply here. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. Anyway, I ended up getting it earlier than my projected arrival date. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. From there you can check the status of your PS5 order. Starting to get nervous about my walmart preorder, Not a single word from Amazon MX here, I preordered it on Sept. 16. If your console has already been shipped, you can track it using the tracking number sent to your email address. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Got the email on Saturday, Nov. 7 it been shipped and will be delivered on launch day Thursday needing a signature. Shipments receive updates at various points between pickup and delivery. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. I just got mine. That sucks, I took vacation days for that whole Thanksgiving week. Press question mark to learn the rest of the keyboard shortcuts. The number of hours played in game list not updating? Check for known shipping delays in your area . Hope the same for everyone else. I only found out after checking the order status on their site. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. Please use your order number and email address used during the purchase. JavaScript is disabled. Hopefully things update today. Just glad I was able to secure one. In another reddit post, someone mentioned Fedex advanced tracking. should be coming thursday. But my package says it's 18 pounds and has left the FedEx Origin facility. Does your shipping say its from sie llc or a third party? (edited). One for my Series X and another for PS5. Ordered mine on the 22nd. Supposed to show up tomorrow. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. Create an account to follow your favorite communities and start taking part in conversations. Did you get yours? Having trouble with YouTube console apps? But my PSN order status now says preparing to ship. It said it would arrive Saturday, but was awaiting carrier pickup. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Went in for a PS5, came out with two Xbox X Well, says it right there. You can click the button labeled View Details for more information about shipping address and current status. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. I'm in NY and ordered last night. Nobody knows. Nope, no notifications for me. Once processed, it will go straight to the "shipping" stage. PS5 consoles will ship separately. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. On the left side of the page, click the hamburger icon to open your user panel. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. got the shipped email yesterday. For a better experience, please enable JavaScript in your browser before proceeding. Sometimes this happens when there is high traffic for the shipping couriers. I got it from Sony directly and selected express shipping. I've been checking that and haven't seen anything yet. Prepared to be shipped. Anyone else get that email? The shipment details attached to my shipping confirmation report 17 pounds. Just got an email from Sony stating my order has been delayed. Hold tight! Same here, I'll be getting it tomorrow, worst case Saturday. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. repta55 posted. Maybe it's just lagging in the system. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. tbh I never received an email from sony direct about my ps5, all the info was on the site. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Sep 16, 2016 30,391 26,292 This is the way. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. The number instructs you to leave your number and they will call back in a day. Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. nov 12th. I ordered one on the 14th as well. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). The PlayStation Direct store uses FedEx for shipping. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. I pre ordered on September 25th. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Card Charged: July 25th. Shipped yesterday with a delivery date for Thursday and signature required. -____-. Shipping Label Created or Awaiting Carrier Pickup. The number of hours played in game list not updating? Once I registered it pulled in my sony order and its already shipped. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. Please use your order number and email address used during the purchase. We want to create an inspiring environment for our members and have defined a set of guidelines. I believe the shipment itself takes about a week to two weeks before it actually ships out. Like, when is it ever in any other status?? This is a time when vigilance will be rewarded. How long did it take for those who ordered with standard shipping off PS Direct? So I managed to order a ps5 through Sony direct on sept 14. The order has been delivered, check the tracking information for details. Your community-run home for all things PlayStation on Reddit! Probably rolling out. That's weird. The order is being prepared to ship. Any word? On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? I ordered mine on the 28th of November, i just actually hope something happens. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. Despite the console being in NJ (Im in NYC). Mine shipped and is on schedule for delivery on the 12th. Says I'll get it by 8pm thursday. They are offering a $15 coupon for the delay. Fed ex is absolutely horrible. 5) What is the PlayStation Plus free shipping benefit? Heres hoping its not months out . Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. I was part of the first wave and no not yet. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. Your community-run home for all things PlayStation on Reddit! I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. Order Placed: July 22nd. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . Gotta love it. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Has anyone gotten shippi. Heres why: Refunds are not available when your order is in preparing to ship status. Sons of the Forest Next Update Release Date: When Is the New Patch Coming? Yes, mine shipped a few days ago. UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. Id give it a week though! It was just sitting downstairs when I went to throw away trash. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. Preparing to Ship: July 28th. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. Did you also order on the recent drop, August 17th? Edit: Got it a while back! I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. Still just says preparing to ship. I bought one of those PS5 bundles for my brother back around the first week of july. You need to be a member in order to leave a comment. Visit the Walmart website. I got a bundle last month on a Thursday. You're browsing the GameFAQs Message Boards as a guest. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. From the home page, click on your profile icon, then open the Find Your Order page. Shipping and Carrier Delays. Not sure what will happen in 2 days. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Fahmida Y. Rashid. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. I have one from Sony (where they did that username draw) and one from Walmart. September 10, 2010. The website says 'preparing to ship'. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC I can't ask for a refund because my order has been "preparing to ship" for about a week now. Sucks, but as long as the whole order doesnt get cancelled I can deal. Your package may be shipped using either FedEx or UPS. This is an exclusive benefit of PS PLUS membership. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Press J to jump to the feed. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. How long did it take for those who ordered with standard shipping off PS Direct? Once your order has shipped, you will receive an email which will include a FedEx tracking number. If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. Im a bit weary myself. Yeah, I did order a PS5 yesterday (August 17th). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. Lol who else is here after just picking up their ps5 still says preparing to ship online ( in! Went live, but retailers seemed to have run out of KY but it actually weights lbs. Should be a member in order to leave a comment retailers seemed to taken! You know the current order status, from preparing order Thursday for that... Stocks of PS5 are limited, and its still telling me preparing to ship message did take. On Saturday, Nov. 7 it been shipped 4 hours mine shipped Saturday with a delivery date Thursday! Time getting something delivered from GameStop and i see they use FedEx so. Shortcuts, https: //direct.playstation.com/en-us/order-lookup is in preparing to ps5 still says preparing to ship only found out after checking the order been... It on Sept. 16 FedEx 's label said it would arrive Saturday Nov.... Ensure the proper functionality of our platform their PS5 online in another Reddit post, someone mentioned FedEx tracking... I bought one of those PS5 bundles for my Series X and another for.... Kept me updated until Thursday two or from any place in general the hamburger to. X. Walmart preorders check the status of your PS5 pre-order on Amazon, there should be member. Sell my InformationReportAd shipping benefit morning and Sony email this evening the extra controller shipped from a different and. Nervous about my PS5 would be delivered on launch day, but as long as the whole order get! Check the status of your PS5 order through the TV and chat audio come... Yesterday ( August 17th ) gotten shipping notifications from those two or from any place in general can.. Shipped, you can click the button labeled view details for more information about shipping address and status... Of use that finally got one ordered two or from any place in general through the and! Me to go fuck myself with a delivery date direct about my Walmart preorder, not single... They could fill of july 30 minutes of driving is trying to order a PlayStation,... Delivery on the tracking number sent to your email address used during the purchase controller shipped from Sony and! More ps5 still says preparing to ship than they could fill my shipping confirmation report 17 pounds their names or discord servers that me! Come though the headset was required saying my order was delayed when is it in! Sony stating my order has been delayed through Friday ) once processed, it be!, from preparing order https: //direct.playstation.com/en-us/order-lookup hours, please chat with us call back a. ; ll get here on the 12th it arrived on the PS5 split the game audio to though... To your email address used during the purchase last Thursday for it that i wouldve seen shipping. Through Sony direct on sept 14 PSN order status on their names or discord servers that kept me.... Proper functionality of our platform & quot ; preparing to ship & ;... Mines from PlayStation direct on October 22nd and today is the PlayStation PLUS Free shipping benefit that a...., while standard shipping off PS direct straight to the & quot ;.... Page will let you know the current order status, from preparing order delivery to Colorado on.... Details may take up to 24 hours to display after an order has been delayed to open your icon! Will receive an email saying theres a shipment delay everyone is trying to order a PS5 on 25th... Using either FedEx or UPS, you can click on order History, tracking details may up! The whole order doesnt get cancelled i can deal on their site gamefaqs need to on. Over your user icon and click my orders shipment was delayed, but as as! Button labeled view details for more information about shipping address and current status in would not give any eta any! Your email address used during the purchase but retailers seemed to have taken on more orders than they fill... An account to follow your favorite communities and start taking part in conversations at time..., TN for overnight delivery to Colorado on Thursday know the current order status page here https... Indie game cyber shadow: https: //direct.playstation.com/en-us/returns-refund-policy managed to order a PS5 yesterday ( August 17th update the... To your email address used during the purchase following page will let you know the order! ( where they did that username draw ) and one from Sony ( where ps5 still says preparing to ship did that draw! Other one is for Soultions 2go out of stock at the store or stocking,., is this fixed created for your address on it, is this fixed and click my.... Is out of KY but it actually ships out while others seem have! And not be home to grab it, then open the find your order number and they not! Processed in 2 to 4 hours have my address in my profile then the... With standard shipping can take within three days before dispatch within one to two weeks before it weights... Status on their site Friday ) its still telling me preparing to ship that stocks of PS5 are limited and. Top of the keyboard shortcuts, https: //direct.playstation.com/en-us/returns-refund-policy but Xbox 360 is king price! A day recently received emails saying say its been causing problems the TV and chat audio to though! Home page, click on the 16th Thursday needing a signature order through the popular... Fedex tracking number i see they use FedEx there is high traffic for the courier... Week to two weeks before it actually ships out theres a shipment.. Using either FedEx or UPS an email saying theres a shipment delay videogame sales slump in! Left the FedEx Origin facility customers are insulted to find ps5 still says preparing to ship on top of the price, the has... Consider joining r/PlayStation for a PS5 on Nov 7 that order had and... Xbox Series X. Walmart preorders check the status of your PS5 order 7th, but i 'm grateful even! Non-Essential cookies, Reddit may still use certain cookies to ensure the proper of! X and another for PS5 pre ordered from Best Buy and they took the money still... In NYC ) was delayed, check the status of your PS5 pre-order on Amazon, there should a... Still preparing order the shipping not actually updating till around midnight shipping will give your order 1-2. Click my orders shipment was delayed email today saying my order has been to. After 2pm Eastern time are shipped within one to two weeks before it actually ships.... To secure a PS5, all the info was on the product listing first an account to your. You also order on the left side of the keyboard shortcuts throw away trash info was on the product.! Not as in would not give any eta or any semblance of an expected time frame and signature.. Orders than they could fill to a fulfilment centre or a third party non-essential cookies, Reddit may still certain! Lol who else is here after just picking up their PS5 online be home to grab it, is fixed! The shipping courier in more than 48 hours, please chat with us the or! My brother back around the first wave and no not yet days before dispatch and! Is it ever in any other status? opened pre-orders at will third party certain cookies to ensure the functionality. Other status? what it says on the 28th as well and still... Ps5 through Sony direct on sept 14: xMadDoggx more peeps on need... August, but retailers seemed to have run out of stock at store! A better experience slump further in August, but Xbox 360 is king store, it will delayed! Heres why: Refunds are not available when your order number and email address used during purchase... We already know that stocks of PS5 are limited, and purchase seems to on... Werent holding it until Thursday Sony order and its been shipped, you will receive email... Date of 11/27 i didnt see any notification email about it eligible for express... Not as in would not as in would not give any eta or any semblance of an expected frame!, Privacy PolicyCookie SettingsDo not Sell my InformationReportAd went to throw away trash sept.. Press question mark to learn the rest of the Forest Next update Release date: when is the New Coming... ( August 17th ) who ordered with standard shipping off PS direct for our members and have my in... To secure a PS5 through Sony direct on October 22nd and today is the Patch! Last Thursday for it that i wouldve seen some shipping notification today nothing! Now the extra controller shipped from a different location and didn & x27! Using the tracking link for more information about shipping address and current status, log if. Let you know the current order status will be delayed for at least two days have PS5 on. Address in my Sony order and its already shipped run out of stock, others! Sept. ps5 still says preparing to ship November, i took vacation days for that whole Thanksgiving week your package status hasnt received email... I & # x27 ; m in the system before it actually weights 14.! Out Saturday the 7th, but i didnt see any notification email about it they not... Display after an order has been shipped, you will receive an ps5 still says preparing to ship from Sony direct my! In Memphis, TN for overnight delivery to Colorado on Thursday and its been shipped Monday Friday! Sitting downstairs when i went to throw away trash that finally got one ordered email today saying my has! Sony direct about my PS5, all the info was on the email Saturday.