First transaction was cancelled, the other two orders went to completely different addresses in my zip code. However, customers report waiting days for any feedback on their queries. Otherwise, you request your money and wait a period of time for it to arrive in your bank account. Anyone can write a Trustpilot review. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); There are only 85 reviews of Mercari on Influenster, where the platform scores 4.5 out of 5 stars. Mercari does state they will let sellers know as soon as other payout options are available. (Im not allowed to have garage sales where I live so selling on Mercari has been great). var m3_u = (location.protocol=='https:'? For sellers, Mercari offers a simple way to raise some cash by selling extra stuff. Another point wed like to make is the rating the app has on Google Play. The trouble with Mercari is sometimes youll get an item that is not as advertised. Is it better to ship yourself on Mercari? Creating a descriptive and bold title is essential, as well as an accurate and complete description of your item. You can also start a side hustle of reselling items on Mercari to get an extra income stream. All in all I feel pretty good about it how it all worked out even though thats the first time I have ever given anyone (buyer or seller) anything less than 5 stars. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. The main problem for the reviewers are fees and customer service. If youre interested in receiving a free $10 signup bonus, you need to go through a referral link. He started Mercari in February of 2013, and by July of 2013, the platform was launched and available in the app store for both Android and iOS devices. I SPENT 500 ON A PAIR OF FAKE SHOES!!! We only auto-rate if we can confirm the delivery with a valid tracking number. You have to know this stuff to make an informed decision. Unfortunately, this is now where my wife spends the majority of her time. A friend of mine introduced me to Mercari, and I received a 10 dollar credit for my first purchase. When a buyer receives your item, they will have to confirm the order before you get any payment. Once the transaction is rated, the funds are released to the seller. To conclude, Mercari is legit, and its perfectly safe to use if you have your wits about you. When the return is approved, Mercari will send you a return label to return the item to the seller. The seller sets the delivery fees. ), which eats into your profits. If youre happy with it, confirm it and release the payment to the seller. Not only that, but an average of 150K listings are published every single day. Pack your product, paste the label, and drop it off at the nearest carrier center. For Instant Pay transfers, Mercari charges a $2.00 fee. I ended up rating her after all. Buyers commonly complain that sellers list something as being in much better condition than it actually was. Never make a purchase thats too good to be true because it will most likely be a scam. Attempting to talk to customer service and they honestly seem like they really couldn't care any less. When your item is purchased, youll be sent an electronic packing and shipping label. Mercari charges sellers a market competitive rate of 2.9\% plus $0.30 for each payment received from the buyer. If you want your payment instantly, Mercari does charge a small bank transfer fee. She has 6 pretty damning one stars that would have caused me to cancel, had I read them before accepting her offer. Mercari charges a 10% fee for each sale. If youre looking for a way to clean out your closet and make a few extra bucks, you cant go wrong by using Mercari. Its also our obligation as sellers to conduct our business honestly. WebDON'T TRUST MERCARI(SCAM!!! Sellers should be booted if they ignore too many offers. Find out how we combat fake reviews. Unfortunately, there are scammers everywhere, and they even try to use Mercari to sell stuff they know they shouldnt. Mercari has a straightforward return policy that protects both the seller and the buyer. Other sites have a much better return policy. You can just not rate the item and the item will just be hanging; if you dont mind having it keep reminding you to rate, then I wouldnt worry about it. WARNING) I was scammed by mercari, I tried to return the item however, it didn't let me and my account was disabled so I couldn't contact the seller. If you want to include free shipping, then youll be the one paying for it out of your sale. In case the seller opens a dispute, Mercari reviews the request after talking to both the buyer and the seller. The main reason why Mercari shipping is so cheap is that they offer fixed rates via FedEx or USPS. There is also an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out. To help you avoid scams on the app, heres what to look out for and how to prevent them while buying or selling items. Tell me Im not alone in this. Whats a common sticking point? Although this does not necessarily mean most sellers are having more success with eBay than they are with Mercari. We went on vacation for two weeks on the 26th. So if your item is not new, make sure you accurately describe it, or the buyer will not accept the product, and you will be stuck trying to sell it again. Mercari allows you to boost your listings if you drop the price by 5% or more. Its a great place to hunt for bargains. Like any online marketplace, there are some advantages and drawbacks to using Mercari. As a buyer, you can also negotiate prices and make lower offers. As of this writing, the Mercari app has been downloaded just over 45 million times in the US. You also have to be careful about your product listings. Press question mark to learn the rest of the keyboard shortcuts. There are several ways Mercari protects sellers. How long is MOT certificate normally valid? Life is one giant adventure. Find the adventure in this category. Absolutely horrible in every regard. Contact Mercari through the help center and request a Mercari-issued rating for the transaction. Make sure you include the transaction number, so t The fee for local delivery is $10.99 for all categories (except furniture) to be paid by the buyer. The best part is that you dont have to be in a physical location to use the service. Sign up now with a 3-day money-back guarantee! To make sure that a seller is legit, see if Mercari has verified them. In a worst-case scenario, you can request a refund or a return within three days of delivery. Not once , but TWICE have ordered and paid for an item (both drones) and NEITHER ever arrived ! Obviously, you cant sell anything illegal. This allows the buyers to reject the item, and the seller will not be paid. Does Mercari pay for the return label? Add some protection so the item wont get damaged in transit. Cant prove they are both hers for sure, but will be blocking both accounts, if I am able to without rating her back. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. I explained it was shipped via FedEx (2-10 day delivery time) and that it was currently on the truck on the way to her housewell within the expected delivery timeframe7 business days8 days if you add Sunday. If you happen to lose over a claim, chalk it up The bottom line is Mercari is not a scam. Your email address will not be published. Just rate. You wont get paid unless the buyer rates you. The more information you can write about the item you are selling the better. WebSeeing that a buyer rated me means I dont have to worry about that order anymore (they received and accepted it) so I focus on messages that need to be answered, orders that If you attempt to sell a prohibited item (according to Mercaris list), youll be violating their Terms of Service. Selling on Mercari is pretty straightforward, but there are still some things you have to keep in mind before you do it. I Was pretty diplomatic while rating, but in a way that will also tip off to other sellers that the buyer can be difficult. If the switcheroo does happen to you, photograph the new item as soon as you receive it. Using more than one platform will undoubtedly help you sell more. Sellers can either include the shipping in the price or have the buyers pay the shipping separately. document.write ('&cb=' + m3_r); Great, go through the questions that Ill provide below to see if you should go for it. Your instinct is to contact Mercari customer support, but they cant really help you. No follow afterwards, so going to assume its not a 5 star rating. I look carefully at the description, and pictures. Because youre not purchasing from a retailer or a company, you have no guarantee whether the individual is legit or not. It can be hard to communicate with certain people, so its frustrating if you want to learn more about an item but cant. Then you get paid. Then she starts to complain that FedEx is terrible and the UPS and USPS are much better. Simply go to the Sell tab at the top of the page and start listing all the things you have for sale. Looked everywhere for an answer to this question, but the only thread I found was deactivated and I could not comment. So let's briefly discuss how Mercari works for sellers. Well, congratulations to you for making it this far! Also forgot to mention I'm pretty sure she she has a 2nd separate Mercari profiles. In addition to that, their customer support is nonexistent, there's no way to mark something as returned, and there's no way to contact anyone, assuming you're willing to waste more time with them instead of write them off. Make sure to pack the item well so that its returned in the same condition you received it. 1. Buyers come to Mercari for bargain deals and niche items; sellers stay for quick sales and low fees. Hes addicted to growing new business ideas and any food that includes chocolate and peanut butter. Then at the end I said: I could be wrong, but it felt like buyer was looking for a reason to complain. If your bank rejects the direct deposit and the money is sent back to your Mercari balance, there is an additional $2.00 fee. Putting todays date because it only allows 1 date and I have several. Its a good practice to make sure that the seller posts photos of the item that youre eyeing from every angle. The IRS $600.00 threshold went into effect for 2023 ONLY if you sell $600.00 or more. This means youll want to sort out where youll have the item shipped from. Keep in mind that sellers will want to present their goods in the best light, so do some investigative work. //]]>-->,