They had a blast and we definitely closed the playroom down at 10 many nights. VIEW RATES. Decorator/Flowers: Moon Palace team Pinch yourself, its real, its The Grand At Moon Palace Cancun. We are big beach people and we would still come back here. The design is sleek and rich, and the expansive quarters lavishly accommodate up to 6 guests, including children and infants. The spirit here is a luxury resort within a luxury resort. Explore our favourite Cancun wedding venues below, or call our specialists. at this luxury all-inclusive resort. HERE COME THE SAVINGS Promotion Finish off your evenings by dining at one of the many restaurants. Everything you need to look your best is right here at Awe Spa. We actually met a family this year that had huge regret getting this upgrade because the husband said we really can't afford the the 530 per month extra and the 14K they paid upfront for this upgrade. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. As were my family and friends with their meals. Ask neenzzz about Moon Palace The Grand - Cancun. Its very untypical for a Mexican resorts to have great desserts.Cons:1. Sabrina and Monica were our team of wedding planners and they were excellent! Now, picture this rapturous realm set on a beach that seems as if it was plucked from a dreamy postcard. Plenty of restaurants to choose from for lunch or sit by the pool and be served by Gustavo , he feeds us and definitely keeps us hydrated!!!! We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. Which photo(s) should be taken down; your role i.e. It must show that you were married within the past year. Here, the hard part is getting out of your choice of either a king-size bed or two double beds. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. This isnt a traditional kids club with organized camp like activities but you could leave children there if you wanted, we didnt. Our mornings start with opening the Caribbeano Restaurant for 7:00 breakie , buffet style. and a great team of staff who genuinely love seeing the children each year they return. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She is so sweet and friendly. ).The transport around the resort is brilliant. Copyright 2022. The Grand at Moon Palace is actually just a different section, on the same property, as the Moon Palace. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. UNDERSTAFFED we traveled during busy season so it might be the reason why you have to wait for so long to be served in restaurants. We enjoyed spending time there with our kids after dinner. We want you to be safe whilst on a wedding abroad. Your password has been reset successfully, please verify your email. Where the desert meetssea and adults-only indulgence. The Grand at Moon Palace Cancun is located about7 milesfrom the CUN airport. They were really good at anticipating any need or making a change or helping on the fly to do what was needed etc. WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Moon Palace The Grand Cancun is the perfect setting for insta-worthy snaps under the Mexican sun. Tobenefit, a group contract of 10+ rooms must be confirmed and all guests must be booked through The Wedding Travel Company. They have a wonderful buffet breakfast. Earn $20 USD in Wedding Credit per room per night for these essentials and more. So welcoming to my children. The weather was perfect (temp ~high 70s/low 80s). More, Dear neenzzz,What a great honor for us that you have selected us for such an extraordinary event! Replenish your body and mind with healing treatments, mani-pedi options, natural juices and a replenishing experience, courtesy of Awe Spa. Its important to consider, Location, You will be directed to the Honeymoon Desk for the proper arrangements. Really nice to have many options to order lunch poolside right to your chair- not always available at other all inclusives. We can help cover the cost for cakes, floral arrangement, and dcor. Its nice to have this option to change things up. Cleanliness- On multiple occasions towels with stains and/or just very dark and defiantly not white towels. An adults-only luxury oasis of perfection. The beach is poor. As of Mar 1, 2023, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All Inclusive on Mar 5, 2023 start from $707, excluding taxes and fees. A personalized website for your wedding with your photos and destination. WebWe can help cover the cost for cakes, floral arrangement, and dcor. Pools- A LOT OF TINY pools with no privacy. Pros: Beautiful resort. Mehndi: Loto MehndiMy guests and I were very impressed with their work, and the stain turned out very well! 2.The waitress at the Los Tacos pool was okay overall, but one day we ordered tacos and were told that it will take at least an hour to get them since they are so busy and they have a lot of customers. Iowa #1190 California #2117614-40 Florida #39458 Washington #603591447. Palace Resorts offer great benefits for your wedding party. For instance, rates for the Superior Deluxe Garden View Suite start at $360 per person, per night based on double occupancy. Only on our fourth day we found the Los Tacos pool that is bigger and much more private with really great tacos. The maids didnt service our room until 4pm and only when we called that started coming early. They were great! Its packed full of excitement and entertainment. Check out our photos and Decorator/Flowers: Moon Palace team The spa at the Grand was fantastic as always with great service from Pauline. If you would like a group quote, please fill out our Wedding Request Form and include your preferred wedding date and time so we can check availability for you. Lush tropical setting for your perfect day. * An additional fee applies to all civil ceremonies. Indulge in the gratifying moments that are never-ending Theres a Zen calm that will come over you while soaking in a view of The Grands serene emerald garden from your private garden. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. Teresa who also works there was so much fun. And, its got one incredible entourage. The Moon Palace Golf & Spa Resort offers several honeymoon and wedding packages. Below is an overview of the sample packages and pricing available. VIEW RATES. The Boathouse Business Centre, Harbour Square, Nene Parade, Wisbech, Cambs, PE13 3BH. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES Spectacular ocean views at sunset for your perfect wedding day! We were that last ones before closure and there were no employees left to ask for assistance. Sabrina and Monica were our team of wedding planners and they were excellent! Earn free room credits to be used towards your wedding! WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. Every room includes wifi and a double whirlpool tub. It is indeed a pleasure to be aware of the fantastic people we have in our team and that has been part of your experience throughout the years. This package is combinable with the Essentials Group Promotion. The longer the guestlist, the more the credit you have to customize your destination wedding. Thank you for your preference, for letting us be your home in Mexico during some days and also for taking the time to share with us your extraordinary comments.The thoughtful gestures of our team members as you said, are a big part of the magic of The Grand at Moon Palace, we are glad to see that you enjoyed it. This happened in the rooms and next to the pools. To qualify, all rooms must be booked through The Wedding Travel Company with a group contract starting with 10 rooms. Dive right into a peerless pool from your room, or dive into floor to ceiling opulence staying indoors. Very nice waterpark and kids playroom. 10-19 Paid Rooms or 30- 59 total room night will receive: 20-24 Paid Rooms or 60-74 total room nights will receive: 25- 35 Paid Rooms or 75-107 total room nights will receive: 36-50 Paid Rooms or 108-152 total room nights will receive: 51-99 Paid Rooms or 153-299 total room nights will receive: Accommodations for Physically Challenged Guests, Wedding ceremony location options: Beach or Gazebo, Silver branches for front of chocolate colored structure, Breakfast in bed the morning after the ceremony for bride and groom, Honeymoon Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with ivory spun fabric and silk floral appliqu, Chocolate colored ceremony podium with two silk floral spheres as table decor. This package can also be used for a renewal of vows ceremony. Book by March 30th2022, for travel up to December 23rd 2023. Cancun has a huge choice of wedding locations suitable for an array of age groups. Indian Food based on hotel menu provided as buffet, applicable with a signed group contract by reaching the group benefits. Free Upgrades 1 Free room upgrade for every 11th room. Plus enjoy a private group check in, and kids & teens stay free! I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. She was so incredibly warm. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Please see our partners for more details. Our children loved seeing Francisco again from the entertainment team in Sunrise and also Viviana who has just moved to a new job as pool concierge. The food tray with food leftovers was spilled on the floor and was cleaned only after a few hours. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. WebFrom sun-up to sun-down, Moon Palace Cancun sizzles with energy and possibility. DJ + Dohl: Magic Mike DJ International Abigail at the caribeno restaurant was incredibly kind and went out of her way for our children at breakfast and lunch. Nautical Wedding Package - 2017 PRICE: $1,500 USD, Romantic Red Wedding Package - 2017 PRICE: $2,000 USD, Metallic Sands Wedding Package - 2017 PRICE: $2,500 USD, Exotic Peacock Wedding Package - 2017 PRICE: $3,000 USD, Pearl Shimmer Wedding Package - 2017 PRICE: $3,500 USD, Lavender Luxe Wedding Package - 2017 PRICE: $3,900 USD, Sultry Sunset Wedding Package - 2017 PRICE: $4,200 USD, Pure Wedding Package - 2017 PRICE: $4,500 USD, Chapel Wedding Package - 2017 PRICE: $2,115 USD. He met with us and our parents a couple of days before the ceremony to explain the steps so that our ceremony would run smoothly the day of. Vendors we used: Tue, 14 Mar. From world-class spas to thrilling nightly entertainment. Arrived at the Grand and was greeted by my Concierge Alejandra with all reservations as requested taken care of, we were 8 family &friends. The Grand Section offers valet parking free of charge. Here, youre literally swimming in luxury. This 1,316-room all-inclusive luxury resort radiates absolute elegance, sophistication, and genuine upscale service that purveys to even the smallest details. We sincerely hope that you will return to Mexico many more times in the future and once again giving us the opportunity to host you at one of our many Palace Resorts. Best Vacation! The kids missed her being part of the entertainment team but I can see how shell be amazing at her new job! Went back last week sat down and with a double take Gustavo came over and asked if the rest of my friends were coming we were just 4 for lunch last time we were 10. Package includes: Wedding ceremony location We called guest service twice, and were told that the issue was addressed, however IT WAST. Earn $20 USD per room, per night, for every room you and your party book! Speak to one of our consultants for further details and T&Cs. Miscellaneous Amenities. Adults can unwind with the amazing all-inclusive concept, with a la carte dining, pool waiter service and a beautiful Spa. employee of the venue, owner of the venue, photographer), Provided by: The Grand at Moon Palace Cancun. We loved the beach bar at the Grand and the service here from the bar staff and waitresses was amazing. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Despite size of the hotel we always receive a truly personal service. Earn $20 USD per room, per night, for every room you and your party book! We ate at jade one day (delicious breakfast buffet just a little smaller but less crowded) and really enjoyed caribeno most mornings for breakfast. Whether you want to sit back and soak up the sun by the pool with your guests, feel one with nature as you do yoga on a paddleboard in the ocean, or even if you prefer to be more active and enjoy the water sports, this resort has got it all! We truly enjoyed the Caribeno pool the most. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. The Presidential Suites series is the hilt of extravagance and elegance. Service- 1.We had an issue with hot and cold water in the room. There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. , Mexico. However it doesnt really seem feasible to swim in the ocean - we didnt see anyone in ocean and there is SO much seaweed and it makes an otherwise aqua sea look brown. Our services are truly free. Semi-private setting for you and your guests that can be customized with your colors and theme. If you want to explore the surrounding area, there are breathtaking underground swimming holes to explore and ancient Mayan temples to see. The buffet in Nizuc is still our favourite buffet restaurant with amazing food and great service from Efren and others, not forgetting Elsy who is a pleasure to talk to and makes the best omelettes and Mickey Mouse pancakes. Promotion may change without notice until full payment is received. Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. Private area with Audio and Visual options for DJs or Slideshows. For the lucky wedding couple, enjoy a complementary room and upgrade! *An additional fee applies to all civil ceremonies. (I just wish I was better at remembering names! With its circle of greenery and aisle made of woven palms, this lush tropical collection will have you dreaming of a sunset beach wedding. Authentication failed, please verify your information. Before our arrival, we had excellent service from public relations teams in both Nizuc and the Grand. Overall everything was absolutely wonderful. This dynamic resort hosts 12 restaurants, offering the finest in international cuisine, and 13 bars stocked with top-shelf spirits. The Golf suites at Moon Palace Cancun do not have access to wireless internet service. The resort will host no more than4 weddings per day, Monday thru Saturday. This package caters to 30 guests, additional guests can be added at a cost per guest. It's your special day, so make it exactly the way you want! Crystal our server brought a amazing Birthday Cake with candles that ive never seen before and the Chef made platters of food that was a feast for your eyes as well as our tastebuds!!! But, if extra design help is needed, they have a variety of inspirations to choose from. Limited Time Offer: Enjoy up to $2,000 off* your travel package when you book with DestinationWeddings.com! Apreciable polinaku75,Thank you for your preference. White hanging ceremony podium with 3 glass cylinder vases filled with water and green Cymbidium Orchid stems as table dcor, 4 Green bamboo vases with Hydrangeas, Cymbidium Orchids, peacock feathers and silver curly Willows at entrance and end of aisle, Aqua blue seaglass gems lining aisle walkway, Themed wedding cake with natural flower stems, Ground fireworks after ceremony (Mexico only), White 3 panel structure with glass bead tear drops hanging from each panel, White ceremony podium with crystal silver lining with 1 small champagne colored ceramic vase with Football Mums and 1 large champagne vase with white roses, 4 White columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pav white Carnations, Themed Bridal Bouquet of 20 Roses and 4 Phalenopsis Orchids available in ivory, white or pink, Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe), White 3 panel structure with lavender iridescent beads hanging from each panel, 30 Silver Chiavari chairs with cushions in a variety of themed drapery, Lavender colored aisle runner with floral appliqu on sides, White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple Roses as table dcor, 4 Silver Shepherds hooks lining the aisle with a hanging sphere of pink, blue and purple Spider Mums and purple Roses, Themed Bridal Bouquet of 4 Hydrangeas available in purple, white or pink, $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more, Honeymoons Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with an orange fabric interlocking through the top of the structure, Chocolate colored ceremony podium with a light wood bamboo vase with coral colored Roses, a light wood bamboo cylinder vase with a gold sphere and a light wood cylinder vase with a sphere of coral Carnations as table dcor, 30 Chocolate Chiavari chairs with cushions in a variety of themed drapery, Gold color curly Willow with pink Cymbidium Orchids on each side of ceremony structure, 4 Chocolate colored columns; each with a cylinder vase outlined by a smaller light bamboo colored vase with water and a floating candle, Themed Bridal Bouquet of 15 Roses and 12 Dahlia flowers, Themed wedding cake with 3 natural flowers available in pink, orange or yellow, Complimentary suite for the groom for 3 hrs before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), White 3 panel structure with tear drop crystals hanging from each panel, White ceremony podium with a bouquet of white Carnations in a silver vase as table dcor, 4 White columns wrapped in white fabric lined with silver crystals; each with a bouquet of white Orchids in a mirrored square vase, Phalenopsis Orchid and Rose Bridal Bouquet, Themed wedding cake with 4 natural flowers, Catholic Chapel "Immaculate Conception" location, Horse drawn carriage for the arrival of the bride, Special breakfast for the bride and groom after the wedding, Wedding ceremony location (Kiosk or Beach). WebThink hundreds of luxurious new guest rooms, ten restaurants, nine pools, twelve bars, the biggest Awe Spa in who knows how many miles, and a whole lot more! Exclusive Perks Up to $1000 Cash Wedding Gift Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. WebYou pay a 16% tax on this and after we went on a few excursions, a few massages and did some minimal shopping in the resort store we were hit with a $592.93 bill upon checking out. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. From stunning updos and dramatic makeup to equally gorgeous natural looks, we have it all. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES With stunning themes and decor options available, you can truly make your wedding, one of a kind. There was an error processing the request, please try again. ).Daytime activities around the pools were great - theres something for everyone. Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. All rooms allow up to 2 adults and 2 children max. He remembered that I like White Wine with lunch and ran of the retrieve Glass Wine Glasses !!! The resort offers so much in terms of activities, entertainmentand luxury, you know that while your day is perfect, your friends and family are having a holiday of a lifetime too! We had just over 100 guests. The Grand has massively improved since we visited when it first opened. 1 Room. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Earn $20 USD per room, per night,to be used as credit towards your wedding! Dear Mrs. Gladstein,On behalf of all the team that is here at The Grand at Moon Palace, I would like to express a sincere: THANK YOU! The water park is fun. VIEW RATES. The island of memories. If youd like to use this space for an outdoor reception with a buffet setup, youll be able to have up to 70 guests. Your Divine & Tropical Sunsetpackages can be enhanced even further, when combined with your wedding party, friends & family. Room service was very good too. Close to beach club. We can help cover the cost for cakes, floral arrangement, and dcor. We stayed there for last few days. WebMoon Palace The Grand Cancun - All Inclusive 8.6/10 Excellent See all 1,001 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carretera Cancun-Chetumal Km. We had great service from Linda in Sunrise Lobby, who was bringing the next drink before youd even asked for it and was brilliant with our little girl! Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. 36.5, Riviera Maya, Cancun, QROO, 77500 View in a map Explore the area Xoximilco 7 min drive Ventura Park Cancun 14 min drive Carlos Canedo - what can I say, you made our vacation spectacular - you are a true asset to palace resorts and we loved meeting you and thank you for going above and beyond to help us make our vacation absolutely perfect. WebEarn free room credits to be used towards your wedding! The weather was perfect (temp ~high 70s/low 80s). This package is not combinable with the Essentials Group Promotion. 5* Luxury - Family Resort - All Inclusive + Bed & Breakfast Options, 5* Luxury - Family Resort - All Inclusive, 4* Resort - Family Resort - All Inclusive, 5* Luxury - Family & Adults-Only Section Resort - All Inclusive, 5* Luxury - Adults Only Resort - All Inclusive, 4* Luxury - Family Resort - All Inclusive, Los Cabos, Mexico Pacific, MexicoHotel wedding, 5* Luxury - Lively Adults Only Resort - All Inclusive, About | FAQ | Privacy Policy | Cookies | Sitemap | Terms & Conditions | Legalities | Careers | All Destinations | Blog. The best part? Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. The actual beach club area is pretty expansive with tons of loungers, couches and Cabana furniture. Select one of our resorts as your venue, and your stay is free. This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. *When making your reservation, please make sure that the honeymoon package is added. Earn $20 USD in Wedding Credit per room per night for these essentials and more. We arrived to an amazing welcome with wine and chocolates in the room and a beautiful bouquet of flowers from Rosaura and her team - thank you again - public relations do a fantastic job making everything perfect and smoothing over any hiccups. If sand isn't your thing, the garden is a perfect option! If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee. I regret to read that the food in our more than 10 restaurants of top-notch cuisine you did not have an excellent experience. TheGrandatMP, Director General at Moon Palace The Grand - Cancun, responded to this review. WebEnter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. We were blown away! This is a part of the reason why we go twice a year to the same place for the past 6years the staff is great!!! $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more. Not an off-shore call center. The longer the guestlist, the more the credit you have to customize your destination wedding. Multiple room set-up options to accommodate your guest size. Perfect for the non-stop partiers and thrill-seekers. Enter the email address registered to your account. Its a huge resort but you dont feel like a number, the personal attention to detail and willingness to handle any concerns are the best. We do love desserts and as you may know, we have the best pastry and chocolaterie chef, Mr. Bachour. Pundit: Pundit Bernardo He was wonderful! Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. Personalization and individuality are key! Generally the best food weve had at higher end all inclusives. This package is available for a gazebo or beach ceremony. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. The weather was perfect (temp ~high 70s/low 80s). TELL ME MORE TELL ME MORE SIGNATURE WEDDING COLLECTIONS Tropical Sunset Pure Paradise We always look forward to welcoming you back to this, your home away from home. We enjoyed the wave pool, slides (ones we were tall enough for) and lazy river. 215-454-2080 | hello@rishteydestinations.com | Philadelphia, PA | Privacy Policy. Id had a few questions and concerns initially and connected with both Carlos and Cesar Fallardi. I really enjoyed my stay and time at the pool. Hair/Makeup: Awe Spa Salon services We had access to all 3 resorts and used the facilities and restaurants across them all. This package caters to 10 guests, additional guests can be added at a cost per guest. In previous years these have been held in the Grand Ballroom and we never really liked them but the change of venue has made all the difference.We spent quite a few nights over at Sunrise Lobby as they seemed to have more entertainment on here. My kids loved her. First and foremost I would like to express my concern regarding the aspects you are describing in your review that definitely we need to take a further look at this and certainly rectify these issues. CD system available for ceremony location. 2 adults 1 king-size bed Garden view From $696 USD Per room based on double occupancy. Copyright The Wedding Travel Company 2023. The Grand Moon Palace Cancun weddings can be held any time between 11am 6pm, and no weddings will be held at the same time or same venue. 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Speak to one of our guests also played golf and had services done at Awe Spa only on fourth... About a wedding abroad your photos and destination 10+ rooms must be confirmed and all guests be. To December 23rd 2023 juices and a great honor for us that have! Few questions and concerns initially and connected with both Carlos and Cesar Fallardi Operations Director the Grand cordially Cesar. With great service from Pauline whilst on a wedding abroad from public relations teams in both Nizuc the. Audio and Visual options for DJs or Slideshows chocolaterie chef, Mr. Bachour can! About7 milesfrom the CUN airport of inspirations to choose from body and mind with healing treatments mani-pedi. Is not combinable with the essentials group Promotion courtesy of Awe Spa they all had positive feedback on experiences! Plus enjoy a complementary room and upgrade California # 2117614-40 Florida # 39458 #! Our consultants for further details and T & Cs past year and waitresses amazing!