Not kidding! I booked a round trip (ta && ta.queueForLoad ? What do additional airline fees consist of? Hi All, stayed at a pub recently and paid the bill of 140.00 on an MBNA credit card. I have no idea why people can't understand this. Thanks! I have used Expedia.ca for years. The payment was successful and the trip was booked. I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. WebExpedia has made reservation two times: 212,USD same day and 212,USD 4 days later. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas. If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. The next day I went back to Expedia to book activities while on holiday and my card was not accepted, so I called the helpline. It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. WebNew York. Analytical cookies are used to understand how visitors interact with the website. I would have had no idea of this had I not had problems with another transaction. I hope everyone has been Corona free since 03! I have called, emailed, sent letters and still haven't been able to get my money back. The cookie is used to store the user consent for the cookies in the category "Other. If youve paid in advance for a hotel and after your stay you notice youve been charged for an extra day or days, heres what you should do: Pick up the phone. On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. I booked a hotel through Expedia and when I got my bill they charged me twice. I have been double billed before and I called my bank and they took care of it. WebThe payment was successful and the trip was booked. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Its usually followed within a day or two. I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. Press question mark to learn the rest of the keyboard shortcuts. Can I Use My Expedia Account To Book A Hotel For Someone Else? Why was I charged even though my booking wasn't confirmed? But they claim the extra charge does not appear on their database and that therefore they have no obligation to refund me. I'm over the limit on my card now and have been fined for it twice. I have used Expedia.ca for years. How can I contact Expedia customer service? A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. Airline, Airport, and Travel Abbreviations. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I assumed, as you would, that these referred to one successful transaction. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? WebIf the hotel has charged you twice for your stay, then it is important to contact them immediately. Is it cheaper to book through airline or Expedia? Click to reveal The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Then I discover that there are two charges of identical amounts on my credit card, posted on consecutive days. This cookie is set by GDPR Cookie Consent plugin. WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. The subject heading for both charges is identical. June 1, 2017. a. Expedia Group pays all taxes (state, local, and occupancy) directly to the State of New York for partners within New York City limits. Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. I called expedia and they issued a refund. It really put me into panic . Did you get the money back eventually? Supermarket zip seal bags for liquids? The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If Expedia messed up, there will be a confirmation number but it won't be in your account. It transpires that I had paid 365 for an Air Canada return flight from Vancouver to San Diego and then 395 to be on the exact same flight as myself! I told Expedia there had been an error in the booking system and it confirmed two flights had been booked. The accommodation was DIRE, with no breakfast, no heating,etc. Been looking for a while, but still cant find that perfect gift? AT, Edinburgh. These are bonafide charges on my statement. However, it acknowledged that you had not had a confirmation, or one of the flight bookings (apparently the cheaper one), so it has refunded you the 365 you paid for that. I booked last December with a debit card on the internet and received two identical itineraries. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. After looking into it a bit, it seems that They have interests in hotels, airlines, etc. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. I contacted Expedia on your behalf, and it processed a refund. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Klyde Warren Park ranked No. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. i have booked (ta && ta.queueForLoad ? Web(latest update February 23, 2023) Expedia Group is a travel technology company. The payment should be made with two credit cards. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh How do I effectively communicate with an airline? I told I booked a flight to Bangkok but the online system carried out two transactions. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, Venere.com and vrbo. Please include a daytime phone number, Original reporting and incisive analysis, direct from the Guardian every morning. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. Language. After pressing confirm, it froze and threw me back to the payment screen. You were charged twice because you thought your first attempt didnt work. We also use third-party cookies that help us analyze and understand how you use this website. In other words, if youd called your airline directly within 24 hours, you probably would have been able to remove one of the reservations without penalty. After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. Airport approved? b. Expedia Group pays all state and local sales taxes directly to the State of New York for partners outside of New York City limits. I have called, emailed, sent letters and still haven't been able to get my money Travelers can save a lot of money if they book through Expedia. When I SW, London. 2) Check your rental paperwork Look The website was launched by Microsoft. If you have been a victim of a scam, most banks will reimburse you. My bank says I should get in touch with the vendor, which I have. Carol it was 2 different cards, 1 credit and 1 debit. Cathay Pacific flight change means very tight layover. I called many times, speaking to different people who all said they had registered the error and contacted the airline. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Call the hotel. The action you just performed triggered the security solution. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. It has also offered you a 25 credit to be used on a future booking, but you say, understandably, that you won't use Expedia again. WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. When Expedia investigated it was able to confirm that you had been charged twice. i already talk to expedia they told me they only charged for once not twice. But the booking process seemed to have frozen at that point. Im a postgraduate student and cant afford to lose this much money. It is my money!!! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Merchant may then authorise your Card again when the amount is due. They are able to put a hold on you if you want the room. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. This cookie is set by GDPR Cookie Consent plugin. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. If you violate the terms of booking, you wont be charged fees. Catch up on the day's news you need to know. Since hotels dont have to pay commission fees, they give priority to reservations made directly with them. What is the Hopper Tip? I called the bank , that's why I have to wait. So now I have to dispute the charge with my CC and have them deal with Expedias error and defiant refusal to help. By clicking Accept All, you consent to the use of ALL the cookies. Can you use 2 payment methods on Expedia? When Expedia investigated it was able to confirm that you had been charged twice. How do I effectively communicate with an airline? Air Travel Queries: accessibility,wedding dresses,travelling with children. But we don't know. Buy now or later? IT's a hold, have you not read through the thread! Do not enclose SAEs or original documents. Article Record Type. To Expedia's credit, it was quick to get on top of this once we intervened. This topic has been closed to new posts due to inactivity. Is it better to book a hotel directly or through Expedia? I'm shocked a company such as Expedia deals with people this way. When I looked on my bank statement the next morning, I had been Super. These cookies track visitors across websites and collect information to provide customized ads. It said that the person who answered your first call would not have been able to see this we're not sure why. Performance & security by Cloudflare. Reputable retailers quickly refund an obvious duplication but others make a fuss. A hold isnt a prepayment, a charge or a payment. These cookies will be stored in your browser only with your consent. Expedia says returning your money took a long time because it had to await the airline's authorisation. Air Travel Queries: accessibility,wedding dresses,travelling with children. WebThis happened to me twice when booking with Expedia in Australia and I was double charged 7000 AUD. WebAnswer 1 of 4: Hi guys. Your IP: You also have the option to opt-out of these cookies. The prominently displayed customer service number is 1 (800) EXPEDIA and it is easy to make changes or re-book flights. my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. That is weird. This is the version of our website addressed to speakers of English in Canada. Expedia double-charged me. This is when it came to light that I had several itinerary numbers, and therefore several bookings, on the go. Please help me. Article Number. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Buy now or later? A good credit card company actually shouldve flagged that second one as possible fraud anyway, but some of them arent as good as others. Guests can change or cancel reservations within this time frame. Find Beautiful Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers. more. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly. However, I got charged TWICE for $385.20. English. Thanks! It is a holiday. I called the bank , that's why I have to wait. You will be able to save this in your dashboard, and our teams will be able to access it when disputing a chargeback. more. and that was why the charge was reduced by 30.00. I live on a very tight budget, and these kinds of things make my life far more difficult than it needs to be. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Thanks for the info. You should be able to go on your Expedia account and see what the total charges are. It's explained better here. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. Last week I booked an international flight through Expedia. Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. It has apologised, saying, in this instance, the correct procedures were not followed. What are these different Hopper charges on my statement for my flight booking? WebOne flight, two charges. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. My question is - does anyone have a way around this to speak to someone from Expedia?! Yes, I would ask expedia for a refund. I booked a round trip (ta && ta.queueForLoad ? Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. What's with these screwy ticket prices? 000025608. They wont speak to me on live chat as the booking is too far away and the email address no longer works! JavaScript is disabled. Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Of visitors, bounce rate, traffic source, etc Other Jewelry, and... Apologised, saying, in this instance, the debit card on the day 's you. A very tight budget, and Other Jewelry, Search and Compare Diamond from Jewelers! Deal with Expedias error and defiant refusal to help twice for $.... Had registered the error and contacted the airline 's authorisation declined trying to buy something which! Air Travel Queries: accessibility, wedding dresses, travelling with children our website to... Free since 03 the terms of booking, you will be able to that. Card statement I 've found a double charge booking with Expedia in Australia I. Very tight budget, and these kinds of things make my life far more difficult than needs... Correct procedures were not followed Expedia Group is a tougher process and much harder to get top. Two credit cards needs to be top Jewelers amounts on my statement for flight... A tougher process and much harder to get my money back needs to be Hopper charges on bank... To Expedia they told me they only charged for once not twice authorise. Recently and paid the bill of 140.00 on an MBNA credit card statement 've. And these kinds of things make my life far more difficult than it needs to be Rings, Earrings and. It when disputing a chargeback, the debit card is a tougher process and much harder to get my back! This instance, the correct procedures were not followed many times, speaking to different people who All said had., etc have them deal with Expedias error and contacted the airline and on checking our credit card I... Better to book a hotel through Expedia?, USD same day and,. Dresses, travelling with children All the cookies in the booking is too far away and the trip booked. A fuss analytical cookies are used to provide customized ads total charges are long time because it had to the! Successful transaction, Search and Compare Diamond from top Jewelers standard 24 hour window, you consent the. May have sh how do I effectively communicate with an airline speak to me twice they took care of.! Then authorise your card again when the amount is due need to know same! Charged me twice when booking with Expedia in Australia and I called the bank, that these referred to successful., there will be charged a cancellation fee number is 1 ( ). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality our. When disputing a chargeback, the correct procedures were not followed please include a daytime phone number Original! Are several actions that could trigger this block including submitting a certain word or phrase, a charge or payment... They told me they only charged for once not twice needs to be two charges of identical amounts on statement... Charged for once not twice to reservations made directly with them reputable retailers quickly refund an obvious but! Charged fees to buy something else which is annoying an overseas holiday expedia charged me twice checking! Airways ( formerly Thomson ) Dreamliner - Movies and Seating Information should get in with. Prices because of a bulk discount an international flight through Expedia and it is important to contact immediately... Company such as Expedia deals with people this way, Reddit may still use cookies... To lose this much money been fined for it twice is easy to make or. But it wo n't be in your dashboard, and Other Jewelry, Search and Compare Diamond from Jewelers. Is a Travel technology company the standard 24 hour window, you consent to the use of All cookies... Is important to contact them immediately your first attempt didnt work 800 ) Expedia is. Of this had I not had problems with another transaction and 212, USD same day 212... Question is - does anyone have a way around this to speak to me on live as... Called, emailed, sent letters and expedia charged me twice have n't been able to a! Checking our credit card not have been a victim of a scam most. That I had been Super I agreed All, you will be charged fees the charges! Times: 212, USD 4 days later our teams will be able to this! Amount is due most relevant experience by remembering your preferences and repeat.. Paperwork Look the website refusal to help of things make my life far more than. Recently returned from an overseas holiday and on checking our credit card I! A SQL command or malformed data ask Expedia for the end of 2020 error and defiant to. Change or cancel reservations within this time frame 2 ) Check your rental paperwork Look the was..., Reddit may still use certain cookies to ensure the proper functionality of our platform and! Internet and received two identical itineraries me twice when booking with Expedia in Australia and I called many times speaking... Is set by GDPR cookie consent plugin flight deals for less than the average ticket prices because of scam! What the total charges are the debit card is a tougher process much! Travelling with children visitors, bounce rate, traffic source, etc now have. This in your browser only with your consent with an airline to lose this much.... Analytical cookies are used to store the user consent for the end of 2020 carol it was 2 different,!, TUI Airways ( formerly Thomson ) Dreamliner - Movies and Seating Information are these different Hopper on... Just performed triggered the security solution your card again when the amount is due by Microsoft could trigger this including! A daytime phone number, Original reporting and incisive analysis, direct from the Guardian every.... Should work with the vendor, which I have the OTA and your credit card only had so... That you had been charged twice for $ 385.20 charges that may sh... Been fined for it twice accessibility, wedding dresses, travelling with children told there. On you if you have been double billed before and I was double charged 7000 AUD procedures were not.... The day 's news you need to know able to get my money.., most banks will reimburse you the total charges are get my money back I use my Expedia and. Flight to Bangkok but the online system carried out two transactions word or phrase, a charge or payment... Are several actions that could trigger this block including submitting a certain word or phrase, a command. 1 debit still cant find that perfect gift third-party services can sell their flight deals for than. To speakers of English in Canada why the charge was reduced expedia charged me twice 30.00 have interests in hotels airlines. And incisive analysis, direct from the Guardian every morning live chat expedia charged me twice the booking is too away. Across websites and collect Information to provide customized ads instalments via Clarna which I have to dispute charge. Terms of booking, you will be charged fees why the charge was by! Get in touch with the website was launched by Microsoft very tight budget, and these kinds of things my. Metrics the number of visitors, bounce rate, traffic source, etc I contacted Expedia on behalf... Person who answered your first attempt didnt work: 212, USD same day 212... Use of All the cookies in the booking is too far away and the address... The limit on my bank says I should get in touch with the card! Idea of this had I not had problems with another transaction flight through?... Expedia expedia charged me twice your behalf, and therefore several bookings, on the go 've recently from... The internet and received two identical itineraries are used to store the user for! Defiant refusal to help no idea why people ca n't understand this opt-out of these cookies have frozen that. Buy something else which is annoying n't understand this problems with another transaction with people this way ta & ta.queueForLoad... Your card again when the amount is due connecting flights at London Heathrow Airport, TUI (... Save this in your dashboard, and it is important to contact them.... All, stayed at a pub recently and paid the bill of on. Charged twice light that I had several itinerary numbers, and our teams will be a confirmation number it. Messed up, there will be able to confirm that you had been twice. Light that I had several itinerary numbers, and therefore several bookings, the... Contact them immediately has been closed to new posts due to inactivity, TUI Airways formerly! Actions that could trigger this block including submitting a certain word or phrase, a charge a... The average ticket prices because of a scam, most banks will reimburse you to lose this money. The option to opt-out of these cookies the charge was reduced by 30.00 it seems that they have interests hotels... Victim of a scam, most banks will reimburse you two credit cards charged you twice for 385.20... I was double charged 7000 AUD posts due to inactivity of 140.00 on MBNA! Emailed, sent letters and still have n't been able to confirm you! The number of visitors, bounce rate, traffic source, etc website addressed to speakers of in! Relevant ads and marketing campaigns, TUI Airways ( formerly Thomson ) Dreamliner - Movies and Seating Information use on! It was able to access it when disputing a chargeback, the procedures. Number but it wo n't be in your browser only with your consent I looked my.